Triage RN (Remote)

About the position Pacific Cancer Care has provided superior care for patients for nearly 50 years. We make every patient our priority. We are a family here at PCC, each member of the team cares deeply, often for a very personal reason, and that means a lot to our patients. Our team values the work components of every member to create a culture of people helping people and making a difference in our lives and those we serve.

Responsibilities

• Manage chemotherapy side effects and oncological emergencies via telephone triage and in-person assessment.
• Determine appropriate care setting (ER, clinic, homecare) and coordinate follow-up care.
• Prescribe and communicate treatment plans and patient teaching per established protocols.
• Triages phone calls according to acuity; provides or obtains sound nursing advice/medical response same day (90% of the time).
• Notify MD of urgent/critical findings for response within 30 minutes; identify patients requiring ER transfer.
• Respond to patient requests for refill prescriptions, lab or radiology results promptly; clarify prescriptions with outside pharmacies as needed.
• Coordinate referrals to external providers (home health, DME, etc.) and ensure services are established.
• Demonstrate understanding of commonly used oral chemotherapy and targeted agents, including side effect management.
• Provide patient and family education regarding medications, toxicities, and management strategies.
• Ensure follow-up calls for patients on oral agents to assess compliance and toxicity.
• Submit prescriptions to specialty pharmacies and obtain prior authorizations as required.
• Complete referral paperwork thoroughly, including MD signatures.
• Navigate ONCO EMR to obtain information, add tests, activities, and medications accurately.
• Utilize community and online resources for patient and family support.
• Participate in INR monitoring and dosing; review labs and adjust Coumadin per guidelines and/or MD recommendation.
• Complete Death Certificate worksheets and sympathy cards with appropriate signatures.
• Upholds PCC’s mission, values, and culture by promoting compassionate, patient-centered care.
• Contribute to our safe, healthy, harmonious, positive, productive and professional work environment and culture
• Other duties and responsibilities as needed and assigned.

Requirements

• Associate’s degree in nursing; BSN preferred; MSN a plus
• Current California RN license
• BLS certification
• 1 year minimum of oncology, patient triage and infusion experience, 2-3 years’ experience strongly preferred
• Strong patient education, assessment, and communication skills
• Ability to manage time effectively and meet performance standards
• Proficiency in EMR systems (OncoEMR preferred)
• Ability to work well independently and with others