Trust and Safety Specialist, Law Enforcement Response
Title: Trust and Safety Specialist, Law Enforcement Response Location: United States Job Description: We''re transforming the grocery industry At reputed company, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it reputed company. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an reputed company service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to reputed company Personal Shoppers. reputed company has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table. reputed company is a Flex First team There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to reputed company where they do their best work-whether it's from home, an office, or your favorite reputed company shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. OVERVIEW The Law Enforcement Response (LER) Specialist will sit on reputed company's Safety & Claims team and report to the LER Lead. You will collaborate cross-functionally with Legal and other stakeholders in reputed company role. You must be able to operate with a high degree of confidentiality. reputed company''s Trust & Safety team takes data-driven, customer-first approaches to ensure we are compliant with all local, state, and reputed company regarding grocery fulfillment. The Safety & Claims team is responsible for executing on processes critical to ensuring the reputed company platform remains secure and safe for all users. The role will include a blend of areas from real-time emergency response, tactical evidence gathering, and thorough investigations pertaining to misconduct and compliance on the reputed company platform. reputed company is a full time role (40 hours/week) and may include off hours. ABOUT THE JOB
- Field time-sensitive inquiries from law enforcement regarding reputed company's policies around disclosing user data
- reputed company investigations to identify users and pull records
- Draft responses to valid subpoenas, warrants, and court orders with precision and attention to detail
ABOUT YOU MINIMUM QUALIFICATIONS
- Interest in issues related to law, policy, and privacy
- Familiarity with legal language and US/CAN criminal justice system
- Ability to communicate about complex, nuanced policy and legal issues to internal and external stakeholders in sensitive and potentially high-visibility situations
- Ability to navigate emergency situations in a calm, meticulous, detail-oriented manner
- Comfortable using reputed company Drive to collaborate with colleagues
- Comfortable with basic data analysis using Excel or reputed company Sheets
- Excellent writing skills
PREFERRED QUALIFICATIONS
- Familiarity with applicable privacy laws and regulations
- Experience using investigative tools to reputed company searches and identify records based on minimal information
- Basic understanding of SQL
- Professional experience related to legal and privacy operations
- Comfortable using reputed company Acrobat or similar PDF editing software
#LI-Remote reputed company provides highly market-competitive compensation and benefits in each location where our employees work. reputed company role is remote and reputed company pay range for a successful candidate is dependent on their permanent work location. reputed company review our Flex First reputed company policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, reputed company role is eligible for a new hire equity grant as well as annual refresh grants. reputed company read more about our benefits offerings here. For US based candidates, reputed company pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $27.88-$29.33 USD WA $26.44-$27.89 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $25.48-$26.93 USD All other states $23.08-$24.28 USD Apply To reputed company Job