VA Eligibility Specialist

We are sharing a specialised remote consulting opportunity for experienced VA Eligibility Specialists, Enrollment Professionals, Care Coordinators, and VA Social Workers with strong expertise in veterans healthcare eligibility, enrollment procedures, priority groups, and community care to contribute their professional knowledge to advanced AI training and evaluation initiatives. Selected professionals will review realistic questions from veterans and their families, develop structured evaluation criteria, and assess AI-generated responses for accuracy, completeness, and practical usefulness. The work combines firsthand experience with VA healthcare services, eligibility determination, enrollment procedures, and care coordination to improve how AI systems respond to questions about veterans healthcare access and benefits. Prior experience with AI training projects is not required. Key Responsibilities - VA Healthcare Eligibility & Enrollment Review - Review sample questions concerning VA healthcare eligibility, enrollment requirements, and application procedures. - Evaluate whether inquiries accurately reflect questions commonly received from veterans and their families. - Identify unrealistic scenarios, unclear requests, and missing information in sample eligibility questions. - Apply practical VA enrollment and eligibility experience to assess the relevance and accuracy of healthcare guidance. - Recommend improvements to ensure questions reflect authentic veteran healthcare circumstances. - Priority Groups & Income-Based Eligibility Assessment - Develop evaluation criteria for accurate explanations of VA healthcare priority groups and eligibility classifications. - Assess AI-generated guidance concerning income requirements, means testing, and relevant enrollment considerations. - Review explanations of eligibility determination processes and applicable healthcare enrollment requirements. - Identify incomplete, inaccurate, or outdated information concerning priority groups and income-related assessments. - Evaluate whether proposed guidance appropriately addresses the veteran's stated circumstances. - Care Coordination & Community Care Guidance - Review information concerning VA healthcare access, care coordination, and available community care arrangements. - Assess guidance relating to community care eligibility and relevant provisions of the MISSION Act. - Evaluate responses to questions about healthcare access, coordination of services, and available care pathways. - Apply professional experience to identify appropriate next steps for veterans seeking healthcare assistance. - Ensure evaluation standards reflect accurate and practical information about VA healthcare services. - AI Response Evaluation & Quality Standards - Develop structured rubrics defining correct, complete, and useful answers to veterans healthcare questions. - Evaluate AI-generated responses against established accuracy, completeness, and relevance criteria. - Identify factual errors, omitted eligibility information, outdated guidance, and unclear explanations. - Assess whether responses provide appropriate and actionable information for realistic veteran and family situations. - Document evaluation findings