Vice-President, Global Client Relations
Company Description
Valeo Products LLP is India’s leading manufacturer of non-ferrous conductors and industrial copper solutions, serving automotive, renewable energy, power distribution, FMEG, telecom, and capital goods sectors for over 40 years. Founded in 1980, the company has grown from a small copper wire drawing unit into a pioneer in specialized conductors and photovoltaic ribbons that support large-scale solar power projects. Its portfolio spans magnet wires, PV ribbons and tinned copper interconnects, bare and shaped conductors, and bunched and stranded wires, backed by an annual manufacturing capacity of 10,000 MT. Equipped with advanced Plasmait technology, ISO 9001:2000 and ROHS certifications, and a strong R&D team, Valeo delivers engineered, sustainable solutions for demanding applications in automotive, appliances, power, renewable energy, defense, and aerospace. The company is committed to innovation, reliability, and the Atmanirbhar Bharat vision, positioning itself as a trusted partner for global industrial customers. Role Description The Vice-President, Global Client Relations is a full-time remote role responsible for leading and expanding Valeo’s relationships with key clients worldwide, with a focus on industrial copper and non-ferrous conductor solutions. This role oversees strategic account planning, drives client engagement initiatives, and ensures high levels of customer satisfaction across global markets. Day-to-day responsibilities include managing major accounts, overseeing contract negotiations, coordinating with internal teams (sales, finance, operations, and R&D), and identifying opportunities to grow revenue and share of wallet. The Vice-President will establish client service standards, monitor performance against KPIs, and proactively address risks or service issues. The role also entails representing Valeo at industry events, gathering market intelligence, and contributing to global business strategy to strengthen Valeo’s position as a preferred solutions partner.
Qualifications
Strong Business Relationship Management and Client Relations skills to build, sustain, and grow global strategic partnerships. Proven experience in Customer Satisfaction and Account Management, including handling complex, multi-region industrial clients. Solid Finance skills to manage commercial terms, pricing strategies, profitability analysis, and long-term contractual agreements. Extensive experience in international B2B environments, ideally in industrial manufacturing, copper products, or related engineering sectors. Demonstrated leadership capabilities in managing cross-functional and multicultural teams in a remote or distributed setup. Excellent negotiation, communication, and presentation skills, with the ability to influence senior stakeholders and decision-makers. Strategic thinking and data-driven decision-making, with familiarity in CRM tools and client performance reporting. Relevant graduate degree in Business, Engineering, or a related field; an MBA or equivalent advanced