Vice President of Client Growth - Market Research
About Nailbiter Nailbiter is transforming market research through Behavioral Videometrics—a technology platform that captures real consumer shopping behavior in-store and online and converts it into actionable insights for leading CPG brands. Headquartered in Herndon, VA, with offices in New York, Chicago, London, Paris, Dubai, and Mumbai, Nailbiter works with companies including Hershey, Mondelez, Reckitt, and SC Johnson. Ranked among the Top 5 Most Innovative Market Research Companies in the 2025 GRIT Report, we're entering an exciting phase of rapid growth. We're looking for an experienced relationship builder to help expand strategic client partnerships while shaping the future of consumer insights. The Role Unlike a traditional sales organization, Nailbiter's Client Growth team focuses primarily on expanding relationships with existing clients. More than 90% of our revenue comes from repeat business, making long-term partnerships the foundation of our success. Reporting directly to Co-Founder Amit Dhand, you'll own a portfolio of CPG accounts, working closely with Consumer and Shopper Insights teams to introduce innovative research approaches, identify growth opportunities, and deliver measurable business value.
What You'll Do
Build and grow long-term relationships with existing client accounts. Identify opportunities to expand partnerships and increase revenue. Develop proposals and research approaches aligned with client objectives. Work directly with Consumer Insights and Shopper Insights teams to understand business objectives, uncover growth opportunities, and deliver innovative research solutions that drive decision-making Manage contract renewals, procurement, and MSA processes. Serve as the primary client advocate, collaborating internally to improve products and ensure exceptional client satisfaction. Represent Nailbiter with senior client stakeholders and industry partners. What We're Looking For 10+ years of professional experience, including experience in quantitative market research and client relationship management. Experience working with CPG clients is strongly preferred. Excellent communication, presentation, and relationship-building skills. Self-starter who thrives in a fast-paced, entrepreneurial environment. Strong analytical thinking and attention to detail. Proficiency with PowerPoint and CRM/business development tools. Bachelor's degree or equivalent relevant experience. Compensation & Benefits Nailbiter offers Competitive salary Stock options Comprehensive health benefits 401(k) with company match Remote work environment Significant career growth opportunities within a rapidly expanding company Additional Requirements Ability to travel up to 10–20% of the time for client meetings and industry events. Candidates based in the New York City or Chicago metropolitan areas may have reduced travel requirements. Why Join Nailbiter? At Nailbiter, you'll work with cutting-edge technology that's redefining how brands understand consumer behavior. You'll have the opportunity to build meaningful client partnerships, influence product innovation, and grow your career alongside a collaborative, entrepreneurial team that's changing the future of market research.