Vice President of Client Relationship Management
Company Description
BELIMO ISRAEL – בלימו ישראל is part of Belimo, a Switzerland-based global market leader in the development, production, and sales of field devices for energy-efficient control of heating, ventilation, and air conditioning (HVAC) systems. Using the customer-oriented CESIM methodology, Belimo designs smart products that improve comfort, energy consumption, safety, installation, and maintenance in modern buildings. The company’s core business focuses on actuators, control valves, sensors, and meters, including IoT-enabled devices that provide valuable data to optimize HVAC performance and remote building management. Founded in 1975, Belimo employs more than 2,300 people in over 80 countries and is listed on the Swiss Stock Exchange (SIX) since 1995. Strong customer satisfaction and loyalty have positioned Belimo as a global leader in HVAC solutions, including advanced control valves, actuators, and measurement technologies for a wide range of applications. Role Description The Vice President of Client Relationship Management at BELIMO ISRAEL will lead the strategy and execution of client engagement, retention, and growth across key markets. This full-time remote role is responsible for building long-term relationships with strategic customers, overseeing client account planning, and ensuring that solutions align with clients’ business and technical needs in the HVAC and building efficiency sectors. The person in this role will collaborate closely with sales, finance, operations, and product teams to drive value-added initiatives, support complex commercial negotiations, and guide the client experience from onboarding through ongoing service. Daily activities include reviewing client performance metrics, identifying upsell and cross-sell opportunities, managing executive-level communications, and resolving escalations in a timely, professional manner. The Vice President will also mentor client-facing teams, implement best practices for relationship management, and contribute to regional and global strategic planning.
Qualifications
Demonstrated expertise in Business Relationship Management, including strategic account planning, stakeholder management, and long-term client development. Strong foundation in Finance and Financial Services, with the ability to interpret financial data, support budgeting and forecasting, and contribute to commercially sound client proposals. Proven Sales experience, particularly in B2B or technical solution environments, with a track record of meeting or exceeding revenue and retention targets. Knowledge of Investments and value-creation strategies, enabling effective discussions on ROI, lifecycle cost, and business case development for clients. Experience in HVAC, building automation, or related industrial/technical sectors is highly beneficial. Excellent communication, negotiation, and presentation skills, with the ability to engage at executive levels and across diverse cultures. Leadership experience managing client-facing teams, including coaching, performance management, and cross-functional collaboration.