Vice President of Client Strategy

Role Description The Vice President of Client Strategy at SAFE LOSS ADJUSTER is a part-time, remote position responsible for leading strategic initiatives that enhance client outcomes and long-term partnerships. This role involves developing and refining client strategies, overseeing key accounts, and aligning loss adjustment services with client business objectives. The Vice President of Client Strategy will analyze performance data, identify opportunities for improvement, and collaborate with internal teams to design and implement tailored solutions. Day-to-day tasks include advising clients on best practices, presenting strategic recommendations, coordinating cross-functional project execution, and monitoring results to ensure measurable value and client satisfaction. The role also includes contributing to thought leadership, supporting business development efforts, and ensuring that client strategies remain compliant, efficient, and aligned with industry trends.

Qualifications

Strong analytical skills and the ability to interpret complex data to inform client strategy and decisions. Proficiency in strategic planning and consulting to design, communicate, and execute comprehensive client strategies. Solid understanding of finance to assess the impact of strategies on client budgets, profitability, and risk management. Experience with digital strategy, including leveraging digital tools and platforms to optimize client engagement and service delivery. Demonstrated leadership experience in client-facing roles, ideally within insurance, loss adjustment, or related professional services. Excellent communication, presentation, and relationship-building skills with the ability to influence senior stakeholders. Proven ability to work independently in a remote environment, manage multiple priorities, and meet deadlines. Bachelor’s degree in Business, Finance, Economics, or a related field; advanced degree (MBA or similar) is an asset. Experience developing and executing strategic initiatives that drive client retention, growth, and operational efficiency.