Vice President of Customer Growth
Company Description
ByteCorp Studio is a brand-focused studio that nurtures brands before building them, emphasizing thoughtful strategy and long-term impact. The team brings strategy, identity, content, and experience together in one place, ensuring every aspect of a brand feels intentional and connected. ByteCorp Studio is dedicated to creating brands that are not only noticed, but genuinely felt by their audiences. The company values creativity, collaboration, and meaningful experiences that elevate brands beyond impressive results. Role Description The VP of Customer Growth is a full-time remote role responsible for driving revenue, client retention, and expansion across ByteCorp Studio’s portfolio. In this position, the VP will oversee customer growth strategies, lead sales and business development efforts, and collaborate closely with marketing to align messaging and campaigns with brand objectives. Day-to-day responsibilities include setting growth targets, analyzing customer data and pipeline performance, guiding account teams on upsell and cross-sell opportunities, and building strong relationships with key clients and partners. The role involves leading and mentoring a distributed team, improving processes that support customer success, and reporting growth results and forecasts to executive leadership.
Qualifications
Strong skills in Sales and Business Development to acquire new clients and expand existing relationships. Proven experience in Team Leadership, including managing, coaching, and developing high-performing teams. Expertise in Strategic Planning to design and execute customer growth initiatives aligned with company objectives. Solid Marketing knowledge to collaborate on campaigns that support customer acquisition, retention, and brand positioning. Experience in customer growth, revenue operations, or account management in a creative, agency, or SaaS environment. Ability to work effectively in a remote setting, with strong communication, collaboration, and organization skills. Comfort with using analytics, CRM tools, and performance metrics to inform decisions and measure outcomes. Bachelor’s degree in Business, Marketing, Communications, or related field; advanced degree is a plus.