Vice President of Global International Operations
Company Description
Senior Compagnie is a national network specializing in in-home support for older adults and people living with disabilities. The organization’s mission is to promote a positive view of aging by treating every person as an individual, listening to their needs, and supporting families through a respectful, reassuring approach to home care. Senior Compagnie offers personalized services with a strong social and human focus, creating a warm and friendly environment for clients. Recognized for its quality of service, the brand has been voted “Best Brand – Quality of Service for Older Adults and People with Disabilities” for the fourth time in 2021 (Capital study). With nearly 3,000 team members, including more than 2,600 in-home care professionals, Senior Compagnie continues to grow and seeks leaders who want to use their expertise to strengthen its position as a reference in home care. Role Description The Vice President of Global International Operations is a full-time remote role responsible for overseeing and optimizing Senior Compagnie’s international operational activities. This role includes developing and implementing global operational strategies, ensuring consistent service quality across regions, and aligning international operations with the organization’s mission and values. The Vice President will lead cross-functional teams, manage key initiatives to improve efficiency and scalability, and coordinate with local leadership to support expansion into new markets. Daily responsibilities involve monitoring performance metrics, driving operational excellence programs, managing complex projects, and collaborating with senior executives on long-term planning and risk management. The role also requires building strong relationships with internal and external stakeholders, fostering a culture of continuous improvement, and ensuring regulatory and compliance standards are met across all international operations.
Qualifications
Strong expertise in Operations Management and Operational Excellence, with a proven ability to design and improve processes across multiple countries. Experience in Strategic Planning, including developing long-term international expansion strategies and aligning operations with organizational goals. Demonstrated skills in Project Management, leading complex, multi-stakeholder initiatives from planning through execution and evaluation. Knowledge of Supply Chain Management, particularly in service delivery contexts, to ensure reliability, efficiency, and quality of care across regions. Extensive leadership experience in global or multi-site operations, preferably in healthcare, home care, or related service industries. Ability to work effectively in a remote environment, manage distributed teams, and communicate clearly across cultures and time zones. Strong analytical, problem-solving, and decision-making skills, with comfort using data to drive continuous improvement. Advanced degree in Business, Operations, Healthcare Administration, or a related field is preferred; equivalent experience will be considered. Fluency in English required; additional language skills, particularly French, are an asset.