Vice President of Operational Excellence

Company Description

Ascension Specialty Insurance Group (ASIG) is an insurance brokerage firm specializing in the commercial trucking market and headquartered in Texas. The company focuses on building long-term relationships with carrier partners, retail agents, and insurance companies, emphasizing collaboration and trust. ASIG promotes a culture of innovation and accountability, supported by ongoing education and the adoption of new technology and procedures. This approach is designed to position the organization at the forefront of the commercial trucking insurance industry and create a dynamic environment for team members. Candidates can learn more about ASIG and its services by visiting the company’s website. Role Description The Vice President of Operational Excellence is a full-time, remote leadership role responsible for designing and driving operational strategies that improve efficiency, quality, and scalability across ASIG. This role oversees the development and implementation of best-in-class processes, KPIs, and performance improvement initiatives in alignment with organizational goals. Daily responsibilities include analyzing operational data, identifying improvement opportunities, leading cross-functional projects, and standardizing workflows that support underwriting, sales, and service teams. The Vice President collaborates closely with executive leadership to define operational priorities, manage change initiatives, and ensure that new technologies and procedures are successfully adopted. The role also involves mentoring leaders, establishing governance frameworks, and fostering a culture of continuous improvement throughout the organization.

Qualifications

Candidates should possess skills in Operational Excellence and Operations Management to design, implement, and sustain continuous improvement initiatives. Candidates should possess skills in Manufacturing Operations and Manufacturing Operations Management to apply structured process-improvement methodologies and production-oriented thinking to service operations. Candidates should possess skills in Supply Chain Management to optimize end-to-end workflows, resource allocation, and vendor or partner relationships. Experience leading large-scale process improvement, transformation, or optimization programs in complex or regulated industries (insurance, logistics, transportation, or related) is preferred. Demonstrated ability to use data and analytics to drive decisions, set metrics, and track performance across multiple operational functions. Strong leadership, stakeholder management, and communication skills, with the ability to influence and support cross-functional teams in a remote environment. Background in Lean, Six Sigma, or similar methodologies; relevant certifications are a plus. Bachelor’s degree in business, operations, engineering, or a related field required; an advanced degree (MBA or equivalent) is advantageous.