Vice President of Product Operations

Role Description The Vice President of Product Operations is a full-time, remote role responsible for leading product operations, execution, and continuous improvement across the product portfolio. This role oversees end-to-end operational processes for product planning, launch, and lifecycle management, ensuring alignment between product, engineering, go-to-market, and customer-facing teams. The VP will design and implement scalable frameworks for prioritization, roadmapping, metrics tracking, and cross-functional communication, and will drive operational excellence through data-informed decision-making. Day-to-day responsibilities include managing complex programs and projects, mentoring product operations and program management teams, optimizing tools and workflows, and removing organizational roadblocks to deliver products on time and within scope. The role also involves partnering with senior leadership on strategy, setting measurable objectives and key results, and fostering a culture of accountability, collaboration, and inclusive leadership.

Qualifications

Strong foundation in Product Operations and Product Management, with experience building and scaling product processes and frameworks. Proven Program Management and Project Management skills to oversee complex, multi-team initiatives and deliver outcomes on schedule. Advanced Analytical Skills, including comfort with product metrics, operational KPIs, and data-driven decision-making. Demonstrated experience leading distributed or remote teams, with inclusive leadership and clear communication across functions. Background in technology, SaaS, or product-led organizations; experience at the executive or senior leadership level preferred. Ability to collaborate effectively with stakeholders at all levels, influence without direct authority, and drive organizational change. Strong strategic thinking, problem-solving, and prioritization capabilities, with a focus on customer value and operational efficiency.