Vice President of Project Operations

Company Description

AI Explained is a remote-first organization focused on making artificial intelligence understandable and accessible for diverse audiences. The company creates clear, practical explanations of complex AI concepts, tools, and trends, supporting organizations and individuals in leveraging AI responsibly and effectively. Team members collaborate virtually across functions including content, product, and operations to deliver high-quality educational and advisory services. AI Explained values transparent communication, data-driven decision-making, and continuous learning in a fast-evolving technology landscape. Role Description The Vice President of Project Operations is a full-time remote role responsible for overseeing the end-to-end delivery of projects across AI Explained’s portfolio. This role leads project operations strategy, designs and optimizes processes, and ensures projects are delivered on time, within scope, and within budget while meeting client expectations. Day-to-day responsibilities include guiding project managers, setting performance metrics, monitoring operational KPIs, and aligning project execution with company goals and financial targets. The Vice President collaborates closely with executive leadership, product, content, and customer-facing teams to prioritize initiatives, allocate resources, and manage risk across multiple concurrent projects. This role also drives continuous improvement, standardization of best practices, and clear communication with internal stakeholders and external partners.

Qualifications

Demonstrated expertise in Operations Management, including building scalable processes, defining workflows, and improving efficiency across multiple projects. Proficiency in P&L Management, budgeting, and financial oversight to ensure projects meet revenue, margin, and cost targets. Strong background in Project Management, including planning, execution, risk management, and cross-functional coordination. Experience in Strategic Planning, setting operational priorities, and aligning project portfolios with organizational objectives. Commitment to high-quality Customer Service, with the ability to maintain strong client relationships and address issues proactively. Proven leadership experience managing distributed or remote teams, with strong people management and mentorship skills. Excellent analytical, problem-solving, and decision-making abilities, supported by data-driven approaches and use of project management tools. Outstanding written and verbal communication skills, with the ability to present complex operational information clearly to technical and non-technical stakeholders. Bachelor’s degree in business, operations, engineering, or related field; advanced degree or relevant certifications (e.g., PMP, Lean, Six Sigma) are beneficial. Experience in technology, SaaS, consulting, or AI-related organizations is preferred but not required.