Virtual Assistant

Job description: What You’ll Do: Answer phone calls, emails, and client messages with professionalism and empathy Schedule, reschedule, and confirm patient appointments Use and manage electronic systems for billing and scheduling (training provided) Keep patient records organized and up to date Communicate and coordinate with providers and patients Work across multiple screens and platforms efficiently Help the practice stay organized and responsive behind the scenes What We’re Looking For: Strong people skills — warm, patient, and clear communicator Fast and accurate typist — ideally 50–70+ words per minute (WPM) Experience using a monitor and a laptop Detail-oriented, dependable, and self-motivated Comfortable working independently in a remote setting Quick learner, excited to grow and take initiative Interest in the mental health field is a big plus Must be available on weekends, our clinic is 7 days a week 7am-8pm Compensation & Schedule Overview: Hours: 16 - 28 hours per week (must work at least 10 hours every weekend - it can be every Saturday or every Sunday) Location: Fully Remote Start Date: ASAP Training Provided Job Type: Part-time