Volunteer Administrator

Company Overview Community Knights, Inc. empowers individuals with disabilities to live, work, and thrive through skill-building programs, personalized support, and local partnerships. Position Summary Community Knights is seeking a dependable, organized, and personable individual to support the training and development of our bingo volunteers. This role focuses on helping volunteers learn their assigned responsibilities, understand established procedures, and feel confident in contributing to a successful and welcoming fundraising environment. The Volunteer Administrator will assist with volunteer orientation, general organization, and task supervision. The position is intended to strengthen volunteer preparedness and consistency while ensuring that all charitable gaming activities remain under the direction of the individuals authorized to manage and conduct bingo.

Key Responsibilities

Volunteer Training and Development Help prepare general training materials and instructional guides for bingo volunteers. Provide orientation to new volunteers regarding organizational expectations, professionalism, customer service, and general workplace safety. Help volunteers understand their assigned tasks using approved training materials and established procedures. Encourage teamwork, respectful communication, reliability, and a positive volunteer experience. Administrative and Organizational Support Maintain volunteer records and document completion of activities. Help identify areas where volunteers may benefit from additional instruction and communicate those needs to the designated supervisor. Assist with preparing administrative materials and organizing general data entry. Enter and update volunteer information, service records, and other appropriate organizational data in Bloomerang, Community Knights’ donor and volunteer management system. Prepare and issue community service verification letters for volunteers upon request, ensuring that service dates and hours are accurate and appropriately documented. Assist with maintaining organized and accurate volunteer records while respecting confidentiality and applicable data protection policies. Communicate volunteer questions, concerns, or training needs to the designated supervisor. General Volunteer Support Help create a welcoming and inclusive environment for volunteers. Reinforce organizational policies, confidentiality expectations, and appropriate conduct. Support volunteer recognition and encourage continued participation. Other Duties as Assigned

Qualifications

Strong organizational and communication skills. Patient, supportive approach to teaching and assisting volunteers. Dependable attendance and ability to commit to the agreed schedule. Ability to explain procedures clearly and respectfully. Professionalism, discretion, and respect for confidential information. Previous volunteer coordination, training, administrative, or nonprofit experience is helpful but not required. Schedule and Commitment The anticipated commitment is approximately 15-18 hours per week, generally on Mondays/Tuesdays, in office and the possibility of some work from home, for administrative needs 2-6 hours per week, Wednesdays from 3pm-12am and Fridays 10am-1pm. Pay: $18.00 per hour Expected hours: 15.0 – 18.0 per week

Benefits

Flexible schedule Work Location: In person