VP, Closing Manager

CONVENTUS MISSION AND VISION Conventus Holdings Corporation was envisioned and created to reduce the number of economic intermediaries involved in the origination, funding and investment in the $125 billion real estate bridge loan marketplace. True to the Latin origin of the company’s name, “to bring together,” CHC’s existence and strength is anchored to a business model that removes unnecessary economic intermediates so that it can provide superior pricing and service to its clients. Our competitive edge in executing our mission is assembling, nurturing, and developing a collaborative group of talented individuals. To that end, diversity of experiences, perspectives, skills, and cultures is core to our mission and team. POSITION Full-Time, Salaried, Performance-based bonus LOCATION: Remote Conventus is seeking an experienced VP, Closing Manager to join our dynamic team. In this role, you will provide strategic leadership and operational oversight for a team of Bridge and DSCR Closers and Funders, ensuring loans close on time, funding wires are released, and every file meets company guidelines, regulatory requirements, and investor stipulations. In this role, you will coach and develop your team, serve as the point of contact for loan-level escalations, and anticipate closing issues before they impact the borrower experience. You will partner closely with Sales, Underwriting, Post-Closing, Servicing, Data, and Technology to refine policies, strengthen vendor relationships, and drive automation across the closing process. This is an opportunity for a hands-on leader with deep industry knowledge to shape a high-performing Closing Department and communicate its results, KPIs, and SLAs to senior management. RESPONSIBILITIES Oversee the leadership and operational oversight to a team of Bridge and DSCR Closers and Funders Review the Closing Department’s policies and procedures and incorporate technological and guideline updates Proactively communicate department updates, file escalations, KPIs, and SLAs to Management Ensure closings occur on time and funding wires are released Provide proactive coaching, mentoring, and performance management Serve as the point-of-contact for loan level escalations Anticipate Closing issues and provide preemptive guidance to potentially impacted individuals Partner with Sales, Underwriting, Post-Closing, Servicing, and other leaders and departments to improve the Closing process and borrower experience Collaborate with Data and Technology to enhance automation functions Audit closed files to ensure compliance with company guidelines, state and federal laws, and investor overlays/stipulations Maintain knowledge of industry practices and regulatory announcements Develop and maintain vendor relationships QUALIFICATIONS Required 10+ years of progressively responsible mortgage experience, with a minimum of 7 years as a Manager in a high production environment Experience with Bridge, DSCR, and ground-up construction loan structuring and closing Demonstrated proficiency utilizing Lightning Docs, performing property tax searches, and researching violations on title TPO expertise across all origination channels Multi-state closing background including transactions in Florida, New Jersey, New York, and Texas History of working in FinTech is a plus Forward-thinking approach to problem solving and remediation Strong communication skills, both written and verbal Mindset and Character At CHC, we look for future employees who demonstrate the mindset and character of our following core values: Deliver Extraordinary Client Experience Demonstrate unwavering responsiveness and dedication to delighting clients at every touchpoint. Take Responsibility Be proactive, know what you are responsible for, act with integrity and follow through to the end. Respond with Urgency and Care: Balance speed with quality, ensuring that every response is both timely and impactful. Grow Together Grow together through a culture of intellectual curiosity, collaboration and celebration. Department: Loan Operations