VP of Client Services Operations

Role Description This is a full-time remote role focused on supporting DHCA’s engagement with government entities, healthcare stakeholders, and public sector partners. Day-to-day tasks include coordinating government relations activities, preparing briefs and reports, and supporting policy analysis and implementation related to local government and public sector frameworks. The role involves drafting clear communications for internal and external audiences, responding to information requests, and maintaining accurate records of meetings, agreements, and regulatory updates. The successful candidate will work closely with cross-functional teams to ensure alignment with DHCA’s strategic objectives, monitor developments in relevant regulations, and provide analytical input to support informed decision-making.

Qualifications

Candidates should possess skills in Government Relations and Local Government to effectively manage interactions with public authorities and regulatory bodies. Candidates should possess skills in Public Sector and Analytical Skills to interpret policies, assess impacts, and support evidence-based recommendations. Candidates should possess strong Communication skills to prepare clear reports, briefings, and stakeholder correspondence. Experience with healthcare regulation, policy, or administration is beneficial. Bachelor’s degree in Public Administration, Political Science, Health Policy, Law, or a related field is preferred. Ability to work independently in a remote environment, manage multiple priorities, and meet deadlines. Strong organizational skills and attention to detail, with proficiency in common office and collaboration software.