VP of Operations

Role Description The VP of Operations is a full-time, remote leadership role responsible for overseeing day-to-day operational activities for the Women of AT&T – Dallas Chapter. This role manages chapter operations, including planning and executing programs, events, and initiatives that align with the organization’s mission and strategic priorities. The VP of Operations partners with chapter leadership to develop and implement operational plans, monitor performance against goals, and optimize processes to ensure efficient use of resources. Daily responsibilities include coordinating cross-functional project teams, managing budgets and financial reporting, and ensuring high-quality member experiences and services. The role also involves collaborating with internal and external stakeholders, tracking metrics for chapter impact, and continuously improving operational standards and procedures.

Qualifications

Strong Operations Management skills, including process optimization, resource coordination, and oversight of daily activities. Experience with P&L Management, budgeting, financial tracking, and ensuring alignment of expenditures with strategic priorities. Demonstrated Customer Service focus, with the ability to enhance member experience and respond effectively to member needs and feedback. Proficiency in Strategic Planning, including setting goals, defining operational roadmaps, and aligning programs with organizational vision. Project Management skills to plan, execute, and monitor initiatives, including timeline management, risk mitigation, and stakeholder communication. Strong leadership and collaboration abilities, with experience leading diverse teams and working in a volunteer or member-based organization. Excellent written and verbal communication skills, with the ability to present information clearly to leadership and members. Comfort working in a remote environment, with strong organizational skills, self-motivation, and proficiency with digital collaboration tools. Prior experience in employee resource groups, nonprofit organizations, or community-focused initiatives is beneficial. Bachelor’s degree in Business, Management, Communications, or a related field, or equivalent relevant experience.