Work from home - Answering Service Receptionist - *KY residents only

Note to those who think this is some kind of internet scam We understand that higher pay can raise questions. Our willingness to pay high compensation reflects the level of responsibility and professionalism this role entails. We offer above-average pay because the position requires powerful communication skills, attention to detail, and the ability to communicate effectively and professionally. reputed company stands alone in the U.S. as the highest-quality answering service available, and it’s a simple thing we need good people to continue to carry us forward. You can find the bullet-proof legitimacy of reputed company by simply examining this website. reputed company.com. Especially review the essay on the home page. Remote Customer Service Telephone Receptionist – $26/hr + Full Benefits Company reputed company Job Type Full-Time Pay $26.00/hour starting pay (Base)

• $4.00/hour weekend differential
• Monthly performance bonus earning potential of an additional $6-$13 per hour Overtime Double-time overtime is currently available. Location Remote (KY, TN, TX, ID, OR, & UT ) Why Work at reputed company reputed company is a U.S.-based, elite, “human-first” telephone answering service with over 41 years of stability. We answer phones for medical offices, service companies, and professionals nationwide. Many employees stay 20+ years because we pay well, treat people professionally, and offer real benefits. This is not sales. No cold calling. No quotas. Pay & Benefits
• $26.00/hour starting pay
• $4.00/hour weekend differential
• Monthly performance bonus earning up to an additional $6-$13 per hour
• Currently, overtime work earns double-time
• Employer-paid health insurance
• Retirement plan with company match
• Paid training and paid time off
• Long-term, stable employment What You’ll Do
• Answer inbound calls professionally
• Accurately record and relay messages
• Follow clear, client-specific instructions
• Handle calls calmly and efficiently What We’re Looking For
• Prior call center or answering service experience. One year of remote work experience is helpful…
• Per our typing test, type a minimum of 40 WPM
• Absolutely drug-free. An initial monitored professional drug screening, and subsequent intensive random/unannounced/tightly monitored drug tests will be conducted.
• Understand basic computer navigation and messaging tools.
• Excellent oral and written communication skills.
• Adept at active listening. Can communicate efficiently.
• Empathetic, personable, yet professional demeanor. Sharp!
• Reliable, dependable, and customer-centric. Focused, calm demeanor with a long attention span.
• Disciplined and resourceful
• Receptive to feedback through frequent one-on-one online meetings with supervisors and quality specialists
• Able to patiently and calmly train remotely via our self-guided classroom programs.
• Can troubleshoot very basic internet connection challenges, guided by our experienced and always-available tech team.
• Attend paid (virtual) monthly staff meetings.
• In this role, attention to detail is critical. Please include the word “Call Control” in your application/resume to confirm you have read this full job description. Important Notes
• This is a drug-free workplace with pre-employment and random testing
• Must have secured a separate workspace free of distractions and extraneous noise, for HIPAA compliance requirements
• Up-to-date computer with Windows 10 Pro or higher operating system (Mac & Chromebooks are not supported) with 20 GB of hard drive space available, dual monitors, standard keyboard, and webcam with microphone
• Provide a reliable high-speed (minimum 100 Mbps) broadband internet connection. No wifi.
• Reliable landline or Voice-over-Internet Protocol (VoIP) service. Must have a personal mobile phone with unlimited minutes as an emergency backup source
• *No phone calls, please. We will contact you if your application is selected for further consideration. Job Type Full-time Pay $26.00 - $41.00 per hour Benefits
• 401(k) matching
• Health insurance
• Paid time off
• Referral program
• Vision insurance Application Question(s)
• Do you currently have all the required work-from-home equipment listed on our website (computer, headset, high-speed internet, etc.)? Yes or No. If no, please explain. Education
• High school or equivalent (Required) Experience
• Call center remote 2 years (Required) Location
• Kentucky (Required) Shift availability
• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required) Work Location Remote