Work, Learn & Grow (WLG) Facilitator - Bilingual English/Spanish

ABOUT COMMONPOINT:At Commonpoint, community is at the heart of everything we do. With more than 90 program sites and flagship locations in Little Neck, Bayside, Forest Hills, East Elmhurst, and Jamaica, we proudly serve over 125,000 individuals each year. From early childhood to older adulthood, we support people from all walks of life on their journeys from crisis to stability and empowerment. Our wide range of programs, spanning social services, education, and recreation, reflects our mission to build a more connected, inclusive, and thriving community for all. ABOUT THE ROLE:Commonpoint’s Youth Workforce Department comprises a number of different programs serving individuals predominantly from 14-24 years old. SYEP provides New York City youth with summer employment and educational experiences that build on their individual strengths and incorporate youth development principles.These principles include engaging the talents and interests of youth, developing their skills and competencies, and providing positive adult role models. The Work, Learn & Grow (WLG) Facilitator plays a key role in supporting young people as they strengthen their work-readiness skills, explore career and postsecondary pathways, and successfully participate in the Work, Learn & Grow program. The Facilitator leads engaging virtual workshops and learning activities focused on career readiness, professional development, workplace success, and reflection. The Facilitator also provides ongoing guidance, encouragement, and accountability to participants throughout the program. Because this is a remote position, the Facilitator is responsible for creating an interactive and supportive virtual learning environment, maintaining consistent communication with participants, monitoring attendance and engagement, and helping youth develop the digital and professional skills needed to succeed in school, internships, and future employment. ROLE RESPONSIBILITIES:

• Facilitate engaging virtual WLG workshops, activities, and learning sessions aligned with program goals and curriculum.
• Deliver workforce-readiness content related to career exploration, workplace expectations, communication, teamwork, problem-solving, financial literacy, résumé and interview preparation, digital professionalism, and other career-development topics.
• Create an inclusive, welcoming, and interactive virtual learning environment where participants feel comfortable contributing, asking questions, and collaborating with peers.
• Use interactive facilitation strategies, including breakout rooms, discussions, polls, collaborative activities, real-world scenarios, presentations, and reflection exercises, to maintain participant engagement.
• Monitor participant attendance, participation, engagement, and completion of required activities.
• Follow up with participants regarding incomplete assignments, program requirements, scheduled activities, and other action items.
• Track participant activity and maintain accurate, timely program documentation, attendance records, case notes, and other required records.
• Communicate program expectations, schedules, deadlines, and important updates clearly and consistently to participants.
• Work collaboratively with WLG program staff, internship/worksite staff, and other partners as appropriate to support participant success.
• Participate in staff meetings, training sessions, program planning, and professional development activities.
• Perform other relevant duties as assigned by the supervisor.

QUALIFICATIONS & KEY ATTRIBUTES:QUALIFICATIONS:

• High School Diploma required; Current college enrollment or Bachelor’s degree strongly preferred.
• Experience with classroom management.
• Bilingual in English and Spanish.
• Strong interpersonal skills and ability to work in a professional setting.
• Must be computer literate including experience with Microsoft Word and Excel.
• Excellent organizational and administrative skills.
• Prior knowledge of Summer Youth Employment Program (SYEP) and Work, Learn, & Grow (WLG) strongly recommended.
• Experience developing youth development and work readiness curriculum.
• Demonstrated experience working with a youth development programs and facilitating educational workshops for young people.
• Unflappable customer service, organization and time management skills.
• Creative, professional and an excellent sense of humor.
• Passion for youth and community development.

ADDITIONAL PREFERRED QUALIFICATIONS:

• Facilitation & Mentor Skills – Guides discussions, promotes collaboration, and helps students problem-solve independently.
• Experience with Diverse Populations – Understanding of and sensitivity to working with vulnerable youth.
• Passion for Workforce Development & Education – Interest in youth development, skill-building, and preparing students for real-world experiences.

COMPENSATION & BENEFITS:Commonpoint offers competitive base salaries benchmarked against comparable nonprofit organizations in the New York metropolitan area. Salaries are determined based on internal and external equity, as well as each position’s scope, qualifications, and organizational impact. We believe in compensating staff fairly and consistently, ensuring that all salary decisions align with our mission-driven commitment to equity and transparency. To maintain fairness across the organization, salary offers are set according to established salary bands and are not subject to negotiation. New hires typically start near the beginning of the salary range to allow for growth based on performance, professional development, and tenure. JOB DETAILS

• Schedule: Seasonal, Approximately 15 Hours Per Week.
• Hourly Rate: $25/hour.
• Expected Start Date: October 2026 (8 weeks).
• Modality: The WLG Facilitator role is primarily remote, leading engaging, hands-on project-based learning sessions with students and completing virtual administrative components.

WHY JOIN US?As the WLG Facilitator, you will help young people translate education and work experience into skills they can carry into college, careers, and adulthood. You will have the opportunity to build meaningful relationships with young people, facilitate practical career-readiness experiences, and help participants strengthen their communication, confidence, professionalism, problem-solving, and workplace skills. You will also gain valuable professional experience in virtual facilitation, youth development, workforce education, participant coaching, and program implementation while collaborating with a team committed to helping young people successfully navigate their next steps in education and employment. To Apply: Please submit a cover letter and resume as a Word or PDF document only, to Ashley Simon at [email protected]. Please indicate “WLG Facilitator” in the subject line. Due to the high volume of applicants, only qualified candidates will be contacted. Commonpoint reserves the right to revise or change job duties and responsibilities as the need arises. Commonpoint is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.

High school diploma required; college enrollment or bachelor's degree preferred; bilingual English/Spanish; experience with classroom management; computer literacy including Microsoft Word and Excel; strong organizational and interpersonal skills.

Key Responsibilities

• facilitating workshops
• monitoring attendance
• supporting youth

Skills & Tools

Microsoft Word, Microsoft Excel

Job Details

• Category: Education services
• Seniority: Entry Level
• Commitment: Part Time, Seasonal
• Workplace: Remote — Forest Hills, New York, United States
• Salary: USD 52,000 – 52,000 / year
• Languages: English, Spanish

About Commonpoint

A community organization supporting individuals from crisis to stability and empowerment through social services, education, and recreation. — Industry: Non-Profit Organizations and NGOs

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