Workers Compensation Manager

Workers' Compensation ManagerThe Workers' Compensation Manager provides enterprise-level coordination and oversight of the Workers' Compensation (WC) program for UTI, Inc., supporting both the UTI and Concorde divisions. This role streamlines standard work processes, promotes consistency, and facilitates the WC claims lifecycle through close partnership with campus leaders, HR Business Partners, and divisional stakeholders. The Manager oversees the WC program by offering subject matter expertise, monitoring program performance, guiding best practices, and ensuring that vendor/carrier partners meet service expectations. This role collaborates with USI (broker), Travelers (carrier), Safety/Facilities, HR Partners, and internal Legal to support compliant claim handling, effective communication, OSHA-related coordination, and employee-centered case management.Pay Range: $84,000 - $115,000What We Offer:Tuition Waiver : Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campusesPaid Time Off : Competitive paid time off programs for employees (Vacation, Sick, Flexible)Retirement Matching : 50% match on the first 6% of your contributions after 90 daysPaid Parental Leave : 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new babyCompetitive Insurance : Health, vision, and dental coverage for you and your dependentsPet Insurance : Competitive coverage for your furry family members through ASPCAHealth Plan Enrollment : Eligibility starts first of the month following completing one full month of employmentResponsibilitiesServe as the primary liaison to USI, Travelers, medical providers, and internal Legal, ensuring coordinated communication and consistent case handlingProvide oversight and coordination for the WC claims process, including gathering documentation, monitoring medical status updates, supporting wage verification, and aligning on claim strategy with carrier partnersMaintain and update WC and safety SOPs and best practices, ensuring consistent processes across divisions and providing guidance to HRBPs and campus teamsMaintain centralized tracking for all active and historical claimsPartners with legal partners and carrier teams on complex or litigated claims and participate in discussions related to mediation or strategySupport accurate and timely submission of claim-related documentation and ensure campuses understand required timelinesMaintain centralized visibility of OSHA data and partner with campus teams to conduct quarterly audits of OSHA logs to support accuracy and compliancePartner with local HRBPs and campus administrators to review and audit incident reports and refusal-of-treatment forms, ensuring accuracy, completeness, and alignment with standard processesCoordinate Return-to-Work plans; track lost time and modified duty assignments.Conduct injury trend analysis, coordinate prevention strategies.Maintain HR Safety Page and safety compliance course content.Oversee annual Emergency Management Planning (EMP) process and publication.Evaluate workers' compensation and safety training developed by Organizational Development, ensuring content aligns with program needs; provide recommendations for enhancements and partner on content updatesSupport the development and refinement of WC and safety metrics by maintaining centralized reporting and partnering on the creation of dashboards, scorecards, and leadership summaries as data sources and standards evolveOther duties as assignedQualificationsEducation / ExperienceBachelor's Degree in Business, Human Resources, Social Sciences or related field (required)Minimum five (5) years of Workers' Compensation experience in multi-state operations (required)Strong understanding of WC regulations, OSHA standards, and complianceExperience communicating with carriers, adjusters, and brokersKnowledge base should include higher education, skilled trades, healthcare, or multi-campus operations (preferred)Experience with Travelers, USI, or similar carrier/broker (preferred)Familiarity with safety programs, OSHA logs, and compliance-related trainingBroad knowledge of facilitating trainings or creating SOPs (preferred)SkillsIndependently manage complex tasks and projectsAnalyze problems, evaluate alternatives, and implement effective solutionsPresent ideas in a compelling and structured format to diverse audiencesDemonstrate refined listening skills and emotional intelligenceFacilitate training sessions and cross-functional meetingsDrive consistent results in a fast-paced environmentLeverage enterprise-level tools and systems to streamline processesCreate new and better ways for the organization to succeedDevelop people to achieve their goals and support organizational successNavigate complex policies, processes, and organizational dynamics with easeWork independently, escalating complex or high-impact issuesDrive innovation to improve organizational successDevelop others to achieve individual and organizational goalsNavigate complex organizational dynamics with confidencePerform effectively amid uncertainty and ambiguityAbilitiesAble and willing to:Communicate, think, learn, and reasonUse computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasksSafely ambulate and/or maneuver when on-site at Company locationsDemonstrate and utilize active listening, inductive reasoning, information ordering and category flexibilityAbility to use good judgment, problem-solving and decision-making skillsAbility to maintain confidentiality and manage sensitive information with discretionAbility to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneouslyAbility to gain, understand and apply information and data as it relates essential functions of the positionAbility to foster long-term relationships with stakeholdersWork EnvironmentWork is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.This position is designated as Remote. Employees must meet minimum technical standards for eligibility and participation.Overnight and/or Local travel required (up to 5%) Experience: 5 years required