Workforce Scheduler

Job Title: Workforce Scheduler Monthly Pay: $3,255 - $4,325 USD per month Summary: Each shift begins with the open scheduling queue, where coverage requests, availability updates, calls, emails, and task tickets are reviewed in order. As a Workforce Scheduler, you will organize staffing schedules and maintain clear, current coverage information so teams can plan work smoothly and employees know their assigned shifts. You will work under an operations team lead and partner with team supervisors, staff members, and scheduling contacts to clarify availability, resolve schedule conflicts, and communicate updates. This is a fully remote, work from home position based in Missouri, United States, with daily coordination completed through approved online systems. The role requires a 40-hour weekly commitment. Working days and shift times may vary. This contract role is suited to an organized early-career professional who can follow scheduling practices, handle changing priorities, and keep schedule details consistent. Job Responsibilities: Review incoming scheduling requests from a shared queue, phone calls, emails, and task tickets, then sort them by timing, coverage need, and required follow-up. Check submitted availability, assigned shifts, planned absences, and coverage needs for completeness before making schedule updates. Enter approved assignments and schedule changes in a scheduling and calendar such as Microsoft Bookings, using established naming and status practices. Compare daily coverage plans with staff availability to identify gaps, overlaps, duplicate assignments, or unresolved conflicts. Contact staff members and team supervisors to clarify missing details, confirm requested changes, and share updated shift information. Maintain a clear activity trail for each request, including the request source, action taken, confirmation status, and next step. Use spreadsheets and data entry such as LibreOffice Calc to organize coverage trackers, compare schedule details, and prepare routine update lists. Create and assign follow-up tasks in a task list tool such as Todoist when a request needs confirmation, a later update, or supervisor review. Escalate unresolved coverage gaps, conflicting instructions, or urgent schedule changes to the operations team lead with concise background and current status. Meet quality expectations through accurate assignments, timely turnaround, complete notes, and reliable follow-up on open scheduling requests. Qualifications: High school diploma or equivalent. No experience required; related experience preferred in scheduling, coordination, office support, or workforce operations. Familiarity with employee scheduling concepts, including shift coverage, availability, schedule changes, and conflict identification. Ability to review multiple schedule details carefully and apply established scheduling practices consistently. Comfort learning a scheduling and calendar such as Microsoft Bookings, spreadsheets and data entry such as LibreOffice Calc, and a task list tool such as Todoist. Ability to communicate clearly and professionally with staff members, supervisors, and an operations team lead through written messages and phone conversations. Ability to prioritize incoming requests, maintain organized follow-up activity, and respond appropriately when scheduling needs change. Reliable computer, high-speed internet, and quiet private workspace, with availability for the 40-hour weekly commitment and agreed working days and shift times. Authorization to work in the United States. Perks & Benefits: Fully remote work from home in Missouri, United States. Structured onboarding and training on Microsoft Bookings, LibreOffice Calc, and Todoist. Regular check-ins with the operations team lead to review priorities, questions, and schedule updates. Opportunity to build skills in shift coordination, coverage tracking, schedule analysis, and operational communication. Health coverage, paid leave, a 401(k), bonus opportunities, and stipends.