z/VM for z/OS Specialization

z/VM for z/OS Specialization Remote Contract opportunity This position provides in-depth technical support for one or more software products developed by Client and focuses on delivering targeted solutions and services to clients.

Responsibilities

Understand customer requirements and translate into implementation plans and customization needs. Establish and manage client and project expectations at the start of every engagement. Collaborate and guide customers through established best-practices procedures. Ability to work independently as well as in a remote team environment. Prioritize and work on multiple projects concurrently, regardless of timeline variations. Perform product implementations and customization through remote login, or at customer site. Provide technical leadership and transfer technical skills and knowledge to client as needed. Participate in remote meetings with clients to effectively communicating project status. Demonstrate excellent written/documentation skills technical and non-technical. Technical focal point for problem determination, analysis, identification, testing, and resolution. Report and appropriately escalate issues and concerns to management as needed and in a timely manner. Manage the relationship with clients/partners and all stakeholders. Perform risk management to minimize possible project impacts. Collaborate with Customer and / or IBM Project Managers to ensure all required milestones are met. The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities. Qualifications and Education Requirements: Bachelor's Degree or equivalent experience Minimum 8 years hands-on Systems Support and/or z/VM Systems Programming experience supporting large-scale z/VM environments required. Deep knowledge of IBM z/VM, to include all manner of logging via the z/VM Performance Toolkit and z/VM Performance Data Pump. Knowledge covering different z/VM log record types and their relationships. Demonstrated experience in z/VM software product installation and customization required. Strong problem determination and resolution skills. Strong working knowledge of Microsoft Office Suite. Excellent written and verbal communication skills. High-Value Optional Skills Comprehensive understanding of z/OS JCL and IBM Utilities. Comprehensive understanding of z/OS System z SMF records. Knowledge of IBM Z Performance and Capacity Analytics.