Application Screening Specialist

This is a Fully Remote Job About Our Client: The organization operates in the real estate investment and property management industry with over 30 years of experience. It focuses on delivering quality resident experiences by prioritizing exceptional service and employee support. The company has grown nationally recognized, emphasizing consistent performance and commitment to investor, guest, and resident satisfaction. About the Opportunity: The APPLICATION SCREENING SPECIALIST plays a key role in centralized applicant screening activities for multiple communities. This position ensures applicants meet identity, income, and credit requirements while providing a positive and supportive experience throughout the screening process. The role contributes to the organization by maintaining consistent, compliant application reviews and supporting operational initiatives. Responsibilities: Review and process rental applications according to screening criteria and service standards. Conduct identity, income, and credit verifications. Communicate with applicants to resolve documentation issues and assist with screening requirements. Deliver high-quality customer service and address applicant inquiries. Collaborate with third-party vendors and technology partners to resolve application and verification issues. Identify and escalate potential fraud indicators. Document application activities, communications, and outcomes accurately. Ensure application decisions comply with policies, fair housing, and regulations. Perform weekly audits of property-level standards for compliance. Maintain turnaround time and productivity standards. Communicate screening outcomes and next steps to applicants and internal teams. Support audits, quality assurance, and compliance efforts. Assist with portfolio initiatives including acquisitions, dispositions, and lease-ups. Participate in training and process improvements to enhance efficiency and experience. Requirements: Ability to prioritize multiple tasks effectively. Strong customer service skills. Team-oriented with good collaboration abilities. Basic knowledge of multifamily housing principles. Experience with Yardi is a plus. High school diploma or equivalent. Pay Range and Compensation Package: Typical base pay: $25 to $30 per hour, varying by location and experience. Benefits & Perks: Medical insurance, dental insurance, life and disability insurance, and pet insurance. 401(k) plan with company match. Generous paid time off, volunteer time off, and paid holidays. Opportunities for continued learning including internal and external trainings and tuition reimbursement. Career advancement support. Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note: TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.