Applied Epic Trainer

Job Title: P&C Content Designer Employment Type: Full-Time Location: Remote Experience: 5+ years in content development and 3+ years in technical training Job Summary We are seeking an experienced P&C Content Designer to develop and maintain training materials, standard operating procedures (SOPs), process documentation, and user guidance supporting Property & Casualty insurance systems and enterprise workflows. The ideal candidate will have strong P&C insurance knowledge, experience with Applied Epic, and expertise in technical training, documentation, and system adoption.

Key Responsibilities

Develop user guides, job aids, quick reference guides, and training materials. Create and maintain SOPs, process maps, and workflow documentation. Support Applied Epic implementations, conversions, and upgrades. Translate complex business processes into easy-to-understand training content. Collaborate with business stakeholders, SMEs, and technical teams. Maintain training libraries, content governance, and version control. Support change management, user adoption, and process standardization. Required Qualifications 5+ years of content development experience. 3+ years of technical training experience. Strong understanding of Property & Casualty insurance operations. Experience developing SOPs, training guides, and process documentation. Excellent written communication, presentation, and facilitation skills. Proficiency in Microsoft Office and learning technologies. Experience supporting enterprise system implementations. Preferred: Applied Epic experience, particularly with training, documentation, workflow development, and user adoption.