Associate Customer Success Engineer
Insycle is looking for an Associate Customer Success Engineer to own a portfolio of customers across onboarding, active use, renewal, and expansion. This is a hybrid role that requires relationship building, data fluency, and hands-on strategic guidance. You'll need to build genuine trust with customers, understand CRM data integrity, and act as a strategic advisor, guiding customers with a hands-on approach. This person is expected to actively drive our Data Integrity and agentic-CRM agenda inside their portfolio, moving customers from "using Insycle to clean things up" toward "using Insycle as the governed data layer behind their CRM and AI initiatives." You're expanding how customers understand what the product is for, and in some cases, re-selling to new stakeholders. How to Apply - Two Steps are Required: Submit the application using the job board. Complete the Loom video in the Application Questionnaire. - The reason that we ask for a Loom video is to see how you communicate via video, because this is a key part of this role. - We often communicate with customers using tools like Loom and Zoom, so it's important that you're comfortable communicating this way. - Link to Questionnaire: https://forms.gle/89NRaL8GfM32q5af8 Insycle builds data integrity infrastructure for the agentic CRM. More than 700 customers trust our tools to resolve duplicates, standardize data, manage imports, and connect related records in platforms such as HubSpot and Salesforce. Those tools fix what’s wrong today. But clean data is a moment. Data integrity is a system. Our platform helps businesses define what right looks like in Blueprints, continuously apply those standards through Data Logic, and use Observability to understand where data conforms, where it drifts, and whether it stays aligned over time. As AI agents increasingly use CRM data to make decisions and write changes back, that foundation becomes essential. Businesses need reliable inputs and a system that detects when people, integrations, workflows, or agents move data away from their standards. We’re a B2B SaaS company with an established customer base and a much larger