Business Operations Expert – Remote (M1)

We are looking for experienced Business Operations professionals to support a project focused on designing realistic tasks that evaluate how AI systems handle real-world operational workflows. The role involves turning practical operations experience into structured, challenging, and objectively measurable tasks.

What You'll Do

Design multi-step tasks based on real business operations workflows. Create tasks involving reporting, process design, and workflow management. Develop clear, objective criteria for evaluating task outputs. Create or source supporting materials such as spreadsheets, system exports, process documents, and operational reports. Design tasks that require practical judgment and accurate interpretation of information. Review tasks for clarity and whether they can be objectively evaluated. Deliver approved tasks within project timelines and quality standards. What We're Looking For 5+ years of hands-on experience in business operations, operations reporting, process design, or workflow management. Direct ownership of operational processes and workflows. Experience creating or applying SOPs, QA checklists, process documentation, service-level definitions, or training assessments. Strong Excel skills and comfort working across multiple documents and data sources. Strong analytical and problem-solving skills. English proficiency: B2 minimum; C1 preferred. AI/LLM evaluation experience is a plus but not required. Skills: operations,business operations,management