Remote Position
Call Center Agent (Permanent WFH)
🌍 Remote · Denmark
💼 Full-time
NOTE: ConnectUs Marketing Solutions and Linkserve Solutions BPO Inc. are sister companies.
Be part of a passionate team and create opportunities!
CALL CENTER AGENT PERMANENT WFH SET UP
*Must have own equipment or willing to provide.Salary package: PHP 15,000 to PHP 24,000.
Job Description:
- Outbound calls for surveys, lead generation, event invitation and/or sales.
- Inbound calls to resolve customer queries or close lead/sales.
- Data entry to update customer relationship management (CRM) software.
- Respond to emails.
- Create reports using Microsoft Office and Google Drive.
- Meet service level agreements set forth.
- Perform other duties as assigned.
- Excellent English communication skills.
- Typing Speed: at least 40WPM.
- Ability to work under pressure.
- Ability to multitask, prioritize and manage time efficiently.
- Customer orientation and ability to adapt and respond to different types of personalities.
- Intelligent.
- No BPO experience required; fresh graduates are welcome to apply.
- Hardware: Laptop/Desktop Intel i3 (7th gen or higher) / AMD Ryzen 3 (or higher)and 8 GB RAM.
- OS: Windows 10 or higher (MacOS equivalent is allowed).
- Headset: A4Tech (HU 7P or HU 50) or Jabra USB type headset with noise-cancelling feature.
- Internet connection: Wired connection; minimum of at least 30 Mbps.
- Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Discord.
- Permanent work-from-home.
- Full Time and Long Term Employment.
- Government mandated benefits, Health benefits, leaves, bonuses, and other incentives (except Freelance contract).
- Salary will be based on: Skills, Attitude, Performance, Attendance.
- Opportunity for regularization and promotion.
- US and Canadian clients.
- Shift: Graveyard Monday to Friday, and Saturday as needed.
- Scholarship program duration: 8 to 10 days.
Excellent English communication, typing speed at least 40 WPM, ability to multitask and work under pressure, customer orientation, no BPO experience required, must have own equipment meeting specified hardware and software requirements.
Key Responsibilities
- making outbound calls
- resolving customer queries
- performing data entry
Skills & Tools
Microsoft Office, Google Drive, Anydesk, Discord
Job Details
- Category: Customer Service
- Seniority: No Prior Experience Required
- Commitment: Full Time
- Workplace: Remote — Makati City, Metro Manila, Philippines
- Salary: PHP 180,000 – 288,000 / year
- Languages: English
About ConnectUs Marketing Solutions Inc.
A call center and marketing solutions company serving US and Canadian clients. — Industry: Information Technology