Call Center Representative - NEW JERSEY Residents ONLY
Job Summary - MUST HAVE 6 MONTHS OF CALL CENTER EXPERIENCE Call Center (New Jersey Residents) (WFH) opportunities are available for customer-focused professionals who reside in New Jersey and are ready to support healthcare insurance open enrollment. This contract/temporary call center role is ideal for candidates with 1 to 2 years of customer service or call center experience who enjoy helping callers, solving problems, and working in a structured remote environment. This is a great work-from-home opportunity with immediate hiring needs for a large enrollment support team. Candidates will receive training on program information, systems, call flows, and compliance procedures. The environment is fast-paced, team-oriented, and focused on accuracy, professionalism, and positive customer experiences. (MUST HAVE YOUR OWN WINDOWS-BASED COMPUTER AND MEET TECHNICAL REQUIREMENTS)
Key Responsibilities
Answer and manage high-volume inbound customer service calls related to healthcare coverage, eligibility, and enrollment. Process applications, enrollment updates, demographic changes, and related customer requests accurately. Enter, document, and track caller information in required systems while maintaining attention to detail. Follow privacy policies, call center procedures, compliance requirements, and performance standards. Provide professional, patient, and helpful support to callers during the open enrollment season. Work successfully in a structured remote call center environment from a New Jersey location.
Compensation and Benefits
Pay rate: $18.00 to $19.00 per hour. Job type: Contract/Temporary. Work arrangement: Remote work from home. Location requirement: MUST RESIDE IN NJ