Candidate Resourcer and Onboarding Coordinator (Education Recruitment)

This is a remote position.

Job title Candidate Resourcer and Onboarding Coordinator (Education Recruitment) Desk All education roles: Teachers, Cover Supervisors, Teaching Assistants, SEND and SEMH support, Early Years and nursery practitioners (Level 2 or above) and wider school support staff Location Cape Town, South Africa (office or remote, employed via an Employer of Record) Hours Full time, aligned to UK school hours: UK 7am to 5pm, with early starts essential for urgent cover and evening contact when bookings need it Salary R25,000 to R35,000 per month depending on experience, plus performance bonuses Reports to James (Founder) and Seb Timmins (Director) initially, working closely with the UK consultant team and Compliance About the company Our client is a Birmingham based education recruitment business, now in its fifth year and scaling nationally. We place teachers, teaching assistants, nursery practitioners and SEND support staff into schools and nurseries across the UK, on day to day cover, long term and permanent roles. Our North Star is a 100% fill rate: every placement that comes through our books is filled with a safe, high quality candidate. We run a phone first business, and this role contributes directly to that goal. Why this role matters Every booking we fill starts with a candidate you found, screened, cleared and kept warm. You own the candidate journey from first call until they are compliant, booked and rebooked. Every candidate you bring in will be working with children, so quality is not optional. You are the first line of our business, and how you represent Pioneer decides whether great candidates choose us. Do this well and schools get reliable people first time, candidates work consistently, and the desks weekly margin grows. Key responsibilities Finding and securing the right people

• Source candidates every day, using our own database first, then LinkedIn, Indeed, CV Library and

the new channels and tools we provide.

• Make high volumes of outbound calls to canvass, screen and engage candidates across every

role we place.

• Run structured screening interviews covering experience, availability, location, right to work and

suitability for working with children.

• Look beyond the certificate. Judge reliability, attitude, safeguarding awareness and real

classroom or setting experience.

• Sell our brand with confidence: our schools, our pay, our support and the reasons candidates

should work with us.

• Lock candidates in by securing commitment, booking next steps and keeping in regular contact.
• Introduce qualified candidates to the relevant UK consultant with a clear, concise handover.

Building a ready to work pool

• Build and maintain a strong pool of candidates who are cleared, available and ready to go.
• Know where every candidate lives, how they travel and which areas they can realistically cover.
• Track and update availability every day in Salesforce so consultants always know who can work.
• Work through our historical database, re-engaging and re-registering archived candidates and

making them live again. Onboarding and compliance

• Run onboarding in tandem with Compliance, chasing documents, references, DBS and right to

work checks.

• Prioritise the candidates we need most so they are cleared and ready to work as quickly as

possible.

• Keep candidates informed at every stage so nobody goes cold while waiting.
• setting first time, so we earn the rebooking.

Full training is provided. How success is measured

• Outbound calls per day
• New candidate registrations per week
• Archived candidates reactivated per week
• Candidates fully compliant per week, and average time from registration to clearance
• Candidates placed into work, rebooking rate and cover requests filled versus lost
• Contribution to weekly bookings and margin on the desk

How to apply: send your CV and a short note on which roles you have resourced before. If shortlisted, expect a phone call from us first.

Requirements

Who we are looking for This is not a basic call centre role. We hire for attitude and train for skill, and the right person:

• Is smart and sharp. You learn quickly and retain what you are told.
• Takes initiative. You see what needs doing and do it, without being told every five minutes.
• Owns the outcome. You take instructions and follow every task through properly.
• Prioritises well. You manage your own workload and work independently without being

micromanaged.

• Thinks ahead. You are proactive, not reactive, and plan next week before next week arrives.
• Communicates without being chased. You keep the consultant updated on bookings, gaps and

wins as they happen.

• Is conscientious and trustworthy. Real attention to detail, and an understanding that

safeguarding comes first.

• Is committed and target driven. Resilient, comfortable with high volume calling, and genuinely

wants to grow .

• Sounds brilliant on the phone. Clear spoken English and a warm, professional manner.

Skills and experience Essential Desirable At least 1 year in recruitment, resourcing, sales or a call based role UK education recruitment, ideally supply for schools, nurseries or SEND settings Confident on the phone with high volume calling and persuasion Healthcare recruitment as an alternative background Organised and conscientious Salesforce or a similar CRM Understanding of, or willingness to learn, UK safeguarding, DBS and right to work LinkedIn Recruiter, Indeed and CV Library Reliable, punctual and resilient under pressure Knowledge of UK school roles and Early Years qualifications

Benefits

• Full training on the UK education sector, safeguarding, our sales process and our systems
• Performance bonuses linked to candidates cleared and placed
• A long term role in a growing business with clear progression
• A supportive, close knit team, with direct access to the Founder and Director

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