Case Manager

Company Description

Advantis helps healthcare organizations turn member engagement into completed, measurable outcomes. The company specializes in reaching and supporting hard-to-engage populations, addressing social, medical, and administrative barriers that prevent individuals from accessing needed care and resources. Advantis builds engagement infrastructure that identifies gaps in care, connects members to appropriate services, and follows through to ensure the loop is closed. Team members contribute directly to improving health outcomes and equity by supporting members through complex systems in a coordinated, compassionate way. Role Description The Case Manager is a full-time, remote position, focused on supporting members as they navigate social and administrative challenges. On a day-to-day basis, the Case Manager will assess member needs, develop care and service plans, and coordinate referrals to community resources and social services. The role includes maintaining regular contact with members, monitoring progress, addressing barriers to care, and documenting all interactions and outcomes in a timely, accurate manner. The Case Manager will collaborate with healthcare teams, payers, and community organizations to ensure continuity of care and to drive measurable engagement outcomes. This role requires a strong commitment to member advocacy, detail-oriented case tracking, and effective communication with diverse populations.

Qualifications

Ability to conduct comprehensive needs assessments, develop care plans, and coordinate services across social and administrative domains. Strong communication and interpersonal skills to build trust with members, families, and interdisciplinary teams, including those from diverse cultural and socioeconomic backgrounds. Solid organizational and time-management skills to manage caseloads, maintain accurate documentation, and meet performance and compliance requirements. Proficiency with basic computer applications and case management or electronic record systems for tracking member interactions and outcomes. Experience in healthcare, social work, community health, or a related field; prior work with vulnerable or hard-to-engage populations is highly beneficial.