Change Management Lead – AI Transformation

Change Management Lead, AI Transformation Position: Remote

About the Role

We’re hiring a change management professional to drive adoption on AI transformation engagements for our clients. You’ll make sure the AI solutions we build are actually used, trusted, and embedded into day-to-day operations.

Responsibilities

Develop and execute change management strategies for AI and agentic AI programs Assess change impact and readiness across roles, processes, and teams Run stakeholder mapping and engagement, from executive sponsors to frontline users Build communication plans, training programs, and adoption playbooks Address resistance, trust, and job-impact concerns around AI with clear, honest messaging Define and track adoption KPIs, working with delivery teams to tie them to business outcomes Support the path from pilot to production through user feedback loops and champion networks Contribute to steering committee updates and reusable change toolkits Qualifications 15+ years in change management, ideally on technology, data, AI and/or digital transformation programs Experience with a structured methodology (Prosci ADKAR, Kotter, or similar); certification preferred Exposure to AI/ML or automation programs, with a practical understanding of adoption challenges Strong facilitation, communication, and stakeholder management skills Comfortable working with senior leaders and cross-functional delivery teams Experience in manufacturing, logistics, or other operations-heavy industries is a plus