Client Support Associate

Role: Client Support Associate Team: Client team Location: Remote, anywhere in the United States Schedule: Monday to Friday, your time zone Job Type: Full-time, permanent Start: when you can, notice periods are fine Clients preparing a U.S. launch send a steady stream of practical questions: when the next partner call is, which documents a distributor still needs, why an invoice changed. You answer them and keep each request moving until it is closed. Most emails and calls answered the same business day, every request logged in HubSpot, partner calls scheduled across time zones, document checklists and reminders, contract and billing questions handed to the right consultant. What you need: a year or more in customer service, client support or office work, internships included Microsoft 365 or Google Workspace clear business emails clients outside the U.S. or a CRM would help Benefits: medical, dental and vision from your first month, 401(k) with a company match, PTO plus paid sick leave and federal holidays, a yearly training budget, laptop and a home office allowance. About Dune: a management consultancy in Las Vegas. Most of our work helps companies, many of them family groups and trading houses from the Gulf, start selling in the U.S.: first customers, distributors and partners, the operations behind the first orders. We also advise owners on strategy and deals. Dune Strategy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.