Commission‑Based Remote Customer Support & Sales Specialist – Flexible Part‑Time, Work‑From‑Home Role in Dorset with brighthush – Unlimited Earnings, Career Growth, and a Dynamic Team Culture
About brighthush
brighthush has been a trusted name in the sports, leisure, and lifestyle awards sector for more than four decades. With a catalogue that boasts over 15,000 award designs, we supply trophies, medals, and recognition products that celebrate achievements across the United Kingdom. Our fully integrated online store delivers convenience, while our local customer champions add a personal touch that keeps clients coming back. As a family‑owned, family‑run business, we have embraced modern technology and digital platforms to meet the evolving needs of our customers, all while staying true to the values that have defined us for 45 years.
Our mission is simple: to give every league, club, team, and corporate client an unrivalled selection of awards, exceptional customer service, and outstanding value for money. As we expand our reach in Dorset, we are looking for motivated, customer‑centric individuals who thrive in a remote, commission‑based environment.
Why Join brighthush?
- Unlimited earning potential: Earn uncapped commissions on every sale you generate, with additional bonuses after six months of proven performance.
- Work‑from‑home flexibility: Operate from the comfort of your own home, setting your own hours and balancing work with personal commitments.
- Comprehensive training and support: Receive full onboarding, ongoing coaching, and access to a cloud‑based CRM that lets you manage leads, track progress, and close deals at your own pace.
- No prior sales experience required: We value enthusiasm, communication skills, and a passion for sports and leisure over a formal sales background.
- Dynamic team culture: Join a collaborative, results‑driven team that celebrates success, shares knowledge, and supports each other’s growth.
Key Responsibilities
As a Remote Customer Support & Sales Specialist for brighthush, you will play a pivotal role in driving revenue growth and ensuring a seamless customer journey. Your day‑to‑day tasks will include:
- Generating high‑quality leads through targeted outreach, social media engagement, and referral programs.
- Managing and expanding a defined territory within Dorset, building lasting relationships with local clubs, schools, and community groups.
- Providing expert product knowledge and personalized recommendations to prospective buyers, ensuring they find the perfect award for their needs.
- Acting as the frontline representative of brighthush, gathering market insights, customer feedback, and competitor activity to inform strategic decisions.
- Maintaining accurate records of all interactions in our CRM, tracking sales pipelines, and reporting on key performance metrics.
- Consistently meeting or exceeding monthly and quarterly sales targets, while upholding the company’s values of integrity, quality, and customer focus.
Essential Qualifications
- High‑school diploma or equivalent; a degree in business, marketing, or a related field is a plus.
- Strong verbal and written communication skills in English.
- Proven ability to work independently, manage time effectively, and stay organized in a remote setting.
- Comfortable using the internet, email, and basic office software (Word, Excel, PowerPoint).
- Passion for sports, leisure, or community activities, with a genuine interest in helping others celebrate achievements.
- Reliable home office setup: a stable broadband connection, a quiet workspace, a computer, and a telephone.
Preferred Qualifications
- Experience in a sales or customer service role, preferably within the sports or retail industry.
- Familiarity with CRM platforms and sales automation tools.
- Previous experience working remotely or in a flexible, commission‑based environment.
- Knowledge of local Dorset sports clubs, schools, and community organizations.
Core Skills & Competencies
- Customer‑centric mindset: Ability to listen, empathize, and tailor solutions to meet individual needs.
- Self‑motivation: Drive to achieve targets and continuously improve performance.
- Problem‑solving: Quick thinking to resolve objections and close deals efficiently.
- Adaptability: Comfortable with evolving processes, new technologies, and changing market dynamics.
- Team collaboration: Willingness to share insights, support peers, and contribute to a positive team culture.
Career Growth & Learning Opportunities
At brighthush, we believe in nurturing talent and providing clear pathways for advancement. As you demonstrate success and commitment, you may progress to roles such as:
- Senior Sales Representative – leading larger territories and mentoring new hires.
- Account Manager – managing key client relationships and expanding business opportunities.
- Sales Operations Lead – overseeing sales processes, data analysis, and strategy implementation.
- Regional Manager – responsible for sales performance across multiple regions and driving overall business growth.
In addition to formal career progression, you will have access to continuous learning resources, including webinars, industry conferences, and internal workshops that keep you ahead of market trends and sales best practices.
Work Environment & Company Culture
brighthush values a culture of transparency, respect, and innovation. Even though you will be working remotely, you will remain an integral part of our team through:
- Weekly virtual team meetings to share updates, celebrate wins, and discuss challenges.
- Monthly all‑hands sessions with senior leadership to align on company vision and strategy.
- Access to an internal knowledge base, training modules, and peer‑to‑peer learning forums.
- A supportive environment that encourages work‑life balance, mental well‑being, and personal development.
Compensation, Perks, and Benefits
- Commission‑only structure: Earn between £5,000 and £20,000 per year, with no cap on earnings.
- Uncapped commissions: The more you sell, the more you earn – there is no upper limit to your income.
- Retention bonuses: Receive additional commissions on retained business and long‑term contracts.
- Flexible schedule: Work when it suits you, as long as you meet your sales targets.
- Full training and ongoing support: Comprehensive onboarding, continuous coaching, and access to a dedicated support team.
- Bonus schemes: Earn extra bonuses after six months of consistent performance.
- Technology stipend: Receive a one‑time allowance to set up or upgrade your home office equipment.
- Health and wellness resources: Access to virtual wellness programs, mental health support, and employee assistance programs.
How to Apply
If you are a motivated, customer‑focused individual looking to build a rewarding career in a flexible, commission‑based role, we invite you to apply today. Join brighthush and become part of a team that celebrates achievement, values innovation, and rewards hard work.
Click the button below to submit your application and take the first step toward a fulfilling career with brighthush.
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