Remote Position
Communications Lead, Contract
🌍 Remote · Vietnam
💼 Full-time
Job Description:
- Develop and own Wikimedia Enterprise's external communications strategy across media/trade press, speaking engagements, and other channels
- Build relationships with reporters and conference organizers to secure coverage and speaking opportunities
- Serve as primary media liaison, manage daily press inquiries, prepare spokespeople, staff interviews, and handle information and speaking requests
- Lead rapid-response media efforts and triage sensitive, fast-moving situations
- Partner with internal teams to develop narratives and thought leadership
- Guide, produce, and review press statements, blogs, pitch notes and lists, briefing documents, and other communications materials
- Coordinate end-to-end communications workflows for major external launches and announcements with the Enterprise Growth team
- Align the Wikimedia Enterprise growth plan with the Foundation's annual communications calendar
- Build relationships and lead cooperative efforts with Wikimedia Foundation colleagues, volunteers, affiliates, and external partners
- Manage external vendors such as PR agencies
- Use data and customer insights to refine messaging, content, and strategy
- Set communications goals and KPIs, track results against the growth plan, and share actionable insights with leadership and stakeholders
- Report to the Communications Manager, with a dotted line to the President of Wikimedia Enterprise
Requirements:
- At least 8+ years of communications experience, including senior/lead-level experience with minimal oversight in a tech and/or B2B tech environment or supporting a commercial product line
- Experience bridging communications and marketing/growth functions
- Experience developing and executing earned media strategy and thought leadership
- Experience building relationships with press, partners, conference organizers, and wider stakeholders
- Excellent stakeholder management skills, including influencing senior and executive stakeholders
- Sound judgment on reputational risk and sensitivity
- Ability to operate with ambiguity and take ownership with minimal onboarding
- Strong writing and editing skills across press materials, marketing copy, and internal briefing documents
- Strong editorial judgment for marketing materials, campaigns, web copy, social, blogs, and thought leadership
- Experience tying communications to business results through metrics and impact measurement
- Experience working in a matrixed organization with dotted-line reporting
- Experience working remotely across multiple time zones and emerging markets
- Experience overseeing and managing external agency relationships
- Current work authorization required in the applicant's location for non-US employees
- Preferred: experience in nonprofit, open-source, mission-driven, or community-governed organizations
- Preferred: understanding of AI, data licensing, and content provenance debates
- Preferred: familiarity with Wikimedia, Wikipedia, or free-knowledge/open-content spaces
- Preferred: background in tech, media, or platform companies navigating AI-related content, licensing, or data issues
Benefits:
- Potential contract extension based on organizational needs
- Remote-first work arrangement
- Compensation adjusted to country of hire for applicants outside the United States
- Equal opportunity and inclusive workplace
- Disability accommodations available during the application process