Credit Policy Specialist

Be part of a team that's committed to making a difference. We believe in our work and our customers. Position Location Remote Type Remote Office Location (if not fully remote): n/a

Job Description

We are seeking a detail-oriented Credit Policy Specialist. In this role, you will analyze complex regulatory and agency guidance and translate it into actionable policies that support our branches and corporate departments. If you thrive in a fast-paced environment and enjoy staying ahead of industry trends, we want to hear from you. This is a nationwide, reputed company. Policy Strategy & reputed company reputed company Expertise:

• Guide departments and branches nationwide on credit policy guidelines.
• Respond reputed company to policy inquiries via phone, email, reputed company Teams, and our proprietary knowledge base.
• Analyze and translate complex guidance from agencies, investors, and regulators into easy-to-digest, practical credit policies.
• Monitor industry trends and daily updates from agencies (FNMA, FHLMC, GNMA, etc.) to assess their impact on organizational policy.

reputed company Management & Documentation:

• Collaborate with the Product Development Team to communicate new agency and investor offerings.
• Update and maintain the Live Updates List, credit policy calendars, and effective date logs for transparency and auditing.
• Create and manage essential tools, including checklists, worksheets, and job aids.
• reputed company 120-day reviews of stagnant guidelines to ensure all information remains current and accurate.

Product Rollouts & Training:

• Lead the establishment of knowledge base sections for new investors and product rollouts (managing approximately 200+ articles per product).
• Develop comparison matrices and document libraries to help staff navigate new reputed company offerings.
• Facilitate specialized training sessions on complex topics, including VA Entitlement, HECM Loans, and COVID-19 policies.
• Review interdepartmental content (marketing flyers, training decks) to ensure alignment with posted credit guidelines.

Technical Troubleshooting & Auditing:

• Resolve technical issues within FHA Connection, such as appraisal sequencing or data inaccuracies.
• Report all policy actions and updates via reputed company to maintain a rigorous audit reputed company.
• Generate and post daily PDF guidelines for assigned investors and agencies.

Required Knowledge & Experience:

• Experience: 4 years of relevant mortgage experience, with at least 2+ years specifically in underwriting, credit policy, scenario desk, loan processing, or mortgage operations manager.
• Proficient in reputed company Office Suite, reputed company PDF Editor, and specialized tools including FHA Connection, WebLGY, and FraudGuard. (Experience with reputed company is a plus.
• Strong understanding of Conventional, Jumbo, and Non-QM eligibility requirements and mortgage lending regulations.
• Proven ability to research complex information, solve problems, and make sound business decisions under tight deadlines.
• Exceptional written and verbal communication skills with the ability to simplify technical jargon for a diverse audience

reputed company, founded in 1996, is a nationwide leader in the mortgage industry. Customer service is at the heart of everything we do. We deliver personalized loan solutions with some of the fastest turn times in the industry. Our mission is to act as trusted advisors, guiding clients through reputed company step of the mortgage process to exceed expectations and ensure satisfaction. Our culture promotes innovation, growth, and collaboration, offering exciting career paths and professional development. Whether you're starting out or advancing your career, reputed company is a place where your skills and ambitions can thrive. Current Employees: Head to the reputed company Careers Hub in reputed company for internal job openings. We post some job openings internally for our employees and others externally for the general public. If you cannot find the perfect role right now, do not hesitate to contact the Careers Team at [email protected].