Critical Care Nurse – Clinical Solution Specialist, Patient Monitoring

Job Description:

• Provide clinical customer support as the clinical application knowledge expert for Philips Hospital Patient Monitoring products
• Facilitate solutions design, optimization, configuration, and delivery
• Serve as a clinical resource to customers throughout multiphase implementation and go-live processes
• Collaborate with field service, sales, project management, internal partners, and customers
• Understand customer goals and develop clinical solutions implementation and usage plans
• Deliver consultative clinical services focused on workflows and optimization
• Assess workflows and education needs; create education plans
• Determine custom configuration requirements
• Plan and deliver equipment and application education
• Support first customer use, encourage adoption of change, and optimize complex monitoring solutions
• Apply product and clinical knowledge to troubleshoot technical implementation problems, including networks and clinical informatics systems
• Travel approximately 90% across the district, with daily driving and occasional overnight, air, train, bus, and national travel

Requirements:

• 4+ years of experience as a Registered Nurse in a hospital environment
• Experience in ICU, CCU, ER, OR, NICU, and/or PICU settings
• Bachelor of Science in Nursing degree or equivalent licensure to practice nursing as a Registered Nurse
• Current/active Registered Nurse license with verification required
• Prior clinical training and adult education delivery experience highly preferred
• Knowledge of Philips IntelliVue monitoring equipment and applications preferred
• Certified Technical Trainer Plus (CTT+) and/or Virtual Certified Technical Trainer Plus (VCTT+) preferred
• Passion for technology and patient-care education
• Excellent verbal and written communication and presentation skills
• Ability to work in office/home-office, remote, and hospital/healthcare environments
• Ability to work flexible hours based on business needs
• Ability to wear required personal protective equipment
• May be required to comply with vendor credentialing
• US work authorization required; no current or future visa sponsorship
• Must reside in or within commuting distance to Northern California

Benefits:

• Company fleet/car
• Training and advancement opportunities
• Generous PTO
• 401k with up to 7% match
• HSA with company contribution
• Stock purchase plan
• Education reimbursement
• Philips Total Rewards benefits program