Customer Service Associate - Training Provided -$85,000
Coaching from experienced team members supports every part of your day, starting with how you handle real client calls. Here is what that looks like in practice. Respond to inbound calls and messages from clients who need help understanding their coverage, updating their information or resolving service questions Follow a guided process for each interaction, with access to mentors who review calls and help you refine your approach Document every client conversation accurately so the team can pick up where you left off Reach out to clients with upcoming renewals or pending items, keeping their accounts on track Coordinate with licensed agents when a client needs policy changes or new enrollment guidance This is a full-time, remote position. Develop your skills as a contractor while building client relationships and increasing your income potential. You receive structured onboarding that covers products, systems and communication techniques before you handle calls independently. As you gain confidence, you take on a broader set of responsibilities and more complex client needs. Submit your application for this opportunity through LinkedIn today.