Customer Service Executive - Colombia

Customer Service Executive Justo is the technological ally that helps stores and restaurants take control of their businesses by giving them digital independence with a solution that connects them with their customers. And beyond being a startup, we are a great team that lives between Chile, Peru, Mexico, Colombia, Costa Rica, and Ecuador. That's why, if you enjoy ordering something delicious at home, a good conversation in a team, pomeranian dogs bring out your loving side, and a good playlist of music is key while you work, this team might be for you. We are looking for a Customer Service Executive to support us in delivering timely and efficient responses to partners and end customers, being a strategic ally. Requirements for our meeting: Residence in Bogotá. Availability to work in rotating shifts including weekends and holidays. Intermediate knowledge of Excel. Experience in equal or similar positions. Knowledge of Ecommerce. What will be your main tasks in this mission? Responsible for providing support and solutions in optimal times to requests from partners and end customers. Ensure an exceptional experience for Justo partners and end customers. Support the fulfillment of KPIs, goals, and objectives of the area. Generate and maintain relationships with various areas of the company. Among other tasks inherent to the position. Be amazed with our benefits package: Unlimited days off. Home office work modality. JustoCoins to buy at your favorite restaurants. Sports activities and mental health care. Plans to support you in your family moments. Free birthday day. And most importantly... An incredible team that you won't believe! (Many others that we can't tell you here). So... When do we meet? Anticipate and apply here!