Customer Service Remote agent
Grow With Us at DVS - Were Hiring Inbound Customer Service Superstars!If youre someone who enjoys helping people and wants to be part of a team that truly values you - not just for what you do but for who you are - then youre going to love it here at Disabled Veteran Solutions (DVS).Were seeking friendly patient and service-minded individuals to join our customer care team supporting meaningful government-based programs.You dont need a fancy title or years of call center experience - you just need heart professionalism and a desire to make someones day a little easier.What Youll Be DoingAnswer incoming calls and be the friendly voice callers can count on.Help people with simple troubleshooting and submit support tickets when needed.Schedule appointments and walk callers through next steps.Document conversations in the system so follow-through is easy and accurate.Check back in with customers when follow-up is needed - because great service doesnt end with one call.What Youll NeedA quiet place to work and reliable high-speed internetA computer (Windows-based) dual monitors preferred and a USB-wired headsetA high school diploma or GEDThe ability to pass a background checkClear friendly communication skillsAvailability between 9 am - 6 :30 pm EST Monday-FridayBonus :If you speak both English and Spanish - thats a big plus!Why People Love Working HereAt DVS we honor Veterans and Military Families by offering meaningful and respect-filled employment.Youll be recognized and rewarded for your performance in an environment that challenges you and provides clear direction for success.Plus we offer development opportunities for other roles you might be interested in.About Disabled Veteran SolutionsDisabled Veteran Solutions is a nationally recognized leader in business process outsourcing.As a Service-Disabled Veteran-Owned Small Business were committed to excellence adaptability and exceeding client expectations.If youre ready to step into meaningful work with real impact wed love to have you on board.Training Start Date :December 8 2025Training Schedule :9 :00 a.m.- 4 :00 p.m.Regular Schedule :10 :00 a.m.- 6 :30 p.m.Monday through FridayTimezone :Eastern Standard Time (EST)A pre-employment drug screening and criminal background check are required prior to employment.Required Experience :Unclear SeniorityKey SkillsCorporate,Lighting,Marketing & Advertising,Back OfficeEmployment Type :Full-TimeExperience :yearsVacancy :1.