Dental Billing Client Care Specialist

This is a Fully Remote Job About Our Client: The organization operates within the dental healthcare industry, focusing on managing the complex processes associated with dental billing. It addresses challenges related to insurance claim submission, payment reconciliation, and accounts receivable management to support dental practices in maintaining financial accuracy and efficiency. About the Opportunity: The DENTAL BILLING CLIENT CARE SPECIALIST is responsible for overseeing the dental billing process for assigned practices. This role plays a critical part in ensuring accurate submission and follow-up of insurance claims, resolving denials, reconciling payments, and managing aged receivables. The specialist also leads a support team and contributes to operational objectives, directly impacting the financial health and client satisfaction of the program. Responsibilities: Submit, monitor, and follow up on dental insurance claims to ensure timely reimbursement. Post insurance and patient payments, reconcile accounts, and maintain billing accuracy. Review and resolve claim rejections, denials, and underpayments to maximize revenue. Manage accounts receivable aging and conduct follow-ups with insurance carriers and dental offices. Maintain accurate billing records according to organizational standards and payer requirements. Communicate with clients, insurance carriers, and internal teams to resolve billing issues. Perform additional duties and special projects to support client success and operational goals. Requirements: Minimum 6 years of direct dental billing experience in a dental office environment. Comprehensive knowledge of dental insurance, claim submission, payment posting, EOB reconciliation, accounts receivable management, and denial resolution. Strong understanding of dental billing regulations, insurance guidelines, CDT coding, and revenue cycle management best practices. Experience with dental practice management software and electronic billing systems. Excellent organizational, analytical, and problem-solving skills with attention to detail. Effective communication and customer service skills for building client relationships. Solutions-oriented approach with a focus on accuracy, efficiency, and continuous improvement. Pay Range and Compensation Package: The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors. Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note: TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.