Dental Insurance Specialist
DescriptionWe are a growing dental service organization (DSO) that supports several dozen partner locations across the country. Our goal is to help you grow and positively impact lives by improving the smiles, confidence, and overall health of our guests.The Dental Insurance Coordinator is partnered with the providers and the Practice Manager to drive the growth and success of the office by supporting excellence in patient care and exceeding patient service expectations.Dental/Ortho Insurance Coordinator is responsible for proactive management of the insurance authorization process. Supports providers by managing insurance pre-authorizations (initial/ongoing) process. Assists patients with the financial and authorization issues related to their care. Serves as a resource for insurance/authorization process for patients and providers and support staff. Assists with special projects as requested.Assist with billing and patient treatment plansEstablish and verify insurance procedures with staffAdd new PPO contracts, verify what schedule, and attach accordinglyTrack when each network is to be renegotiated and inquire as to progressProvide data to determine effectivity of a networkNotify all insurance companies and complete all necessary paperwork when doctors change locationsLiaison between insurance payors and dental officesVerify information received from the practice is correctEnter all contracted fees, patient copay tables, percentages, maximum's, deductibles, frequencies, and age limitsImplement electronic claims submission with all payorsHelp support team members questions pertaining to insurance benefitsAssist in the training of team members; create tools and training documents for the practiceCommunicate with doctors and managers pertaining to needed in systemManage any ADA codes that should be considered to be added/deletedPerform basic computer functionsAct in a professional mannerOther duties as assignedQualifications:Familiarity with insurance claim processing and patient communicationsExperience implementing and maintaining computerized systems and processes preferredDemonstrate and promote superior customer service skillsBasic knowledge of dental terminologyAbility to multi-taskComply with protocols and standardsSupport corporate vision and strategyAct with the patient in mindExcellent patient/staff rapportJob Types:Full-time, Part-timeBenefits:Competitive Compensation401(k)Dental, Medical, Vision insuranceHealth Saving accountPaid time offHolidays paidSchedule:8-hour shiftDay shiftMonday to FridaySummary -Dental Insurance Coordinator must have an in-depth understanding of all patients' insurances. Demonstrate ability to work independently with limited supervision, to resolve issues and attention to detail. Reliable/dependable work history with proven abilities of initiative, and proactive solving. Excellent and effective interpersonal and communication skills. Exceptional organizational skills, flexibility to manage multiple tasks and ability to prioritize large workload. Minimum of two to four years of insurance experience preferred. Experience: 2 years required