Deputy Director, Health Center Governance

Job Title: Deputy Director, Health Center Governance Location: Bethesda, Maryland (Remote) Reports To: Director, Health Center Governance FLSA Status: Exempt Must be able to provide proof of residence in one of these states: KS, MA, MD, MI, NC, NJ, NY, TN, TX, PA, VA, WA, WV, and DC ________________________________________ About NACHC Founded in 1971, the National Association of Community Health Centers (NACHC) serves as the leading voice for America’s Health Centers and the people and communities they serve. NACHC works to promote the provision of high-quality, affordable, community-based health care to everyone, particularly to underserved populations. ________________________________________ Position Summary The Deputy Director, Health Center Governance supports the design, implementation, and continuous improvement of NACHC’s training and technical assistance portfolio focused on Health Center Governance. The Deputy Director also supports portfolio execution, coordinates timelines for portfolio offerings, and supports project management. The Deputy Director must be comfortable in a fast-paced, team-based environment often requiring strategic thinking, critical analysis, solutions-orientation, data-driven efforts and successful interpersonal skills. The Deputy Director works in close coordination and collaboration with their supervisor to ensure alignment with senior leadership on vision, strategic implementation, demonstrable progress, and results. Attention to detail is also important in this role. Working closely with the Director of Health Center Governance, Vice President of Executive Leadership Strategies and Health Center Governance, and additional HCOG leadership, the Deputy Director ensures the successful development, delivery, evaluation, and administration of learning resources, trainings, and consulting/advisory services. The Deputy Director collaborates across NACHC functional areas and with external partners to support high-quality educational programming, resource development, and technical assistance that advances health center governance. ________________________________________

Key Responsibilities

Coordinate and collaborate with the Director on the design, development, implementation, delivery, and evaluation of a comprehensive, relevant, and modern TTA portfolio focused on health center governance. Maintain an understanding of TTA needs related to health center governance through reviewing data (e.g., needs assessment, etc.), reviewing governance and academic literature, collaboration with subject matter experts (external and internal to NACHC), and practitioners. Stay current on issues impacting health centers including on priority topic areas and ensure appropriate incorporation in TTA as relevant for boards. Develop and/or provide oversight of the development of training curricula, tools, and resources in collaboration with supervisor. Collaborate with functional area colleagues, subject matter experts (internal and external), practitioners, and others on program design and delivery. Ensure the TTA trainings, products, and services are delivered using various modalities and in alignment with adult learning principles, adhere to functional area and NACHC standards, and are conducted in compliance with funder requirements (as applicable). Provide editorial and quality control support for trainings, products, and other materials. Cultivate and develop faculty and ensure vendors/faculty are fully informed on the nuances of the health center model and ensure content is applicable for relevant audiences. Deploy evaluation mechanisms to measure the impact and effectiveness of TTA in alignment with Standard Operating Procedures and use feedback to refine and improve future programs. Coordinate special events for programs and/or target audiences. Support business development and the achievement of revenue goals associated with TTA serving health center boards. Prepare, deliver, and/or oversee TTA training, products, and services that generate unrestricted revenue for NACHC in coordination with supervisor and other applicable NACHC colleagues. Ensure programs meet registration targets. Contribute to funding and sponsorship proposals. Develop, maintain, and manage positive and collaborative working relationships with partner/sponsor/funder organizations as applicable. Maintain an understanding of the competitive landscape for services on offer to health centers and other possible customers, and take part in working to strategically differentiate NACHC’s offerings, as well as to inform marketing. Manage program planning and execution of various health center governance programs, products, and services. Develop and manage timelines for program development and deployment. Manage or provide oversight of program applications and registrations when applicable. Serve as a first point of contact for program applicants and participants. Manage processes for selecting, onboarding, preparing and overseeing faculty, mentors, advisors in collaboration with supervisor. Prepare the technical host and/or (when needed) serve in this role for virtual programs. Prepare faculty to understand how to navigate different modes of deployment (e.g., virtual, hybrid, and/or inperson). Develop and provide facilitation support (or provide oversight of this task) for online learning communities when integrated into programs. Contribute to business operations and financial stewardship for NACHC through project management for assigned portfolio. Support proposal and budget development for area of focus in coordination with supervisor and other NACHC colleagues, ensuring completion in alignment with internal processes and funder requirements. Manage deliverable milestones and budgets. Support the development of RFPs/RFIs and other relevant applications for vendor selection and review applications. Work with consultants to develop scopes of work for projects in consultation with supervisor. Provide support for contracting, invoicing and expenses management, and workflow for assigned area of focus. Fulfill reporting requirements as designated by funders, sponsors, etc. Provide supervision of external consultants. Track program spending and support good financial stewardship practices. Collaborate on marketing and communication to ensure programs meet revenue and/or participant targets inclusive of drafting marketing content and other items. Contribute to NACHC’s overall programming and objectives Contribute to NACHC conference program planning and delivery when appropriate and approved by supervisor. Staff and support Committees (known as Member Engagement Groups) as assigned. Serve on crossfunctional teams as appropriate. Work in close coordination and collaboration with NACHC staff, Primary Care Associations, National Technical Assistance Program (NTAP) partners, and other funders/partners as appropriate. Support additional Functional Area priorities as directed by supervisor. ________________________________________ Required Qualifications: Bachelor’s Degree 5+ years prior experience working on nonprofit governance or a related field Demonstrated experience in developing and delivery training curriculum for a board audience Demonstrated competence in application of adult learning and instructional design principles and techniques 10% travel to NACHC conferences and external or client engagements Key Skills and Competencies: Experience supporting training and advisory services in a nonprofit setting Strong written and verbal communication, including proposal development and presentations Experience working with subject matter experts, executive practitioners, and curriculum developers to develop and deliver programs Interpersonal and customer service skills and ability to work with a variety of stakeholders (health center staff, board members, subject matter experts, peers, etc.) Demonstrated project management experience and experience with project management tools or the ability to learn (e.g., Asana) Demonstrated experience with Microsoft Office and virtual meeting platforms (i.e. Zoom) Ability to learn and manage programs on a Learning Management System Ability to learn and use data collection tools (e.g. Qualtrics) ________________________________________ Why Join NACHC? At NACHC, you’ll be part of a dedicated and collaborative team working to improve the health and well-being of communities nationwide. We offer competitive compensation, comprehensive benefits, and opportunities for growth in a purpose-driven organization. Salary: $101,000 - $130,000