Digital Hospitality & Virtual Concierge Partner
• Location: Remote (Global / Highly targeting UK, US,)
- Employment Type: Independent Partner / Remote Client Relations
- Compensation: Retainer Retentions + Performance Bonus Structures
Position Overview True hospitality doesn't just happen at a hotel check-in desk. We are looking for Digital Hospitality Partners to serve as the remote "guardian angels" for our global travelers. This is high-end guest relations without the physical burnout. You will use your elite customer service skills to monitor live trips, handle mid-transit disruptions, and fulfill luxury concierge requests right from your home office.
Key Responsibilities
- Deliver a warm, responsive "welcome standard" to travelers via WhatsApp, Live Chat, and video support.
- Provide real-time solutions for live travel hiccups, such as navigating missed connections, securing sudden flight re-routings, or handling late hotel arrivals.
- Fulfill premium client requests, including booking difficult restaurant reservations, arranging local private guides, or ordering custom room amenities.
- Maintain meticulous attention to detail to ensure the traveler's journey is frictionless from takeoff to landing.
Partner Requirements
- A minimum of 0-1 years of experience in Customer Service, Hospitality, Virtual Assistance, or Cabin Crew/Front Desk roles.
- Flawless verbal and written communication skills with a polished, professional demeanor.
- Calm under pressure—a proactive problem solver who handles unexpected travel updates with grace.
- A dedicated, quiet home office environment with robust digital connectivity.
Created at 2026-06-16 20:39:09 Updated at 2026-06-16 20:44:38 Location: Remote (Ecuador, Mexico, Chile, France, Guatemala, Belize, Brazil, New Zealand, Ireland, Costa Rica, Italy, United States, United Kingdom, Dominican Republic) About Xperience Xscape Travels: Welcome to the future of remote hospitality. We are a premier, location-independent travel management and digital concierge firm. Guided by modern visitor economy strategies—including Dover’s emphasis on world-class customer service and robust digital infrastructure—we bridge the gap between elite global travel vendors and the modern, mobile traveler. Our platform empowers digital entrepreneurs to launch and scale their own travel and tourism partnerships from anywhere in the world. Backed by state-of-the-art CRM systems, exclusive luxury consortium access, and a relentless commitment to seamless guest relations, we provide the turnkey infrastructure for our partners to thrive while delivering flawless, bucket-list journeys to our clients. More about this company: https://www.linkedin.com/company/zambia-mcmillan-282461300/Open positions:
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