Director, Customer Engagement & Integrated Marketing Data Partnerships Lead – Strategic Data Partnerships & AI Integration at brighthush

About brighthush

brighthush is a global leader in innovative healthcare solutions, dedicated to transforming patient outcomes through cutting‑edge science, data, and technology. With a portfolio that spans research, development, and commercialization, we empower clinicians, patients, and partners worldwide to make faster, smarter decisions. Our culture is built on curiosity, collaboration, and a relentless pursuit of excellence. As we continue to expand our data‑driven capabilities, we are looking for visionary leaders who can bridge the gap between data science and commercial strategy.

Position Overview

As the Director, Customer Engagement & Integrated Marketing Data Partnerships Lead, you will spearhead the strategy, execution, and governance of all external data partnerships that fuel our U.S. commercial organization. You will work closely with cross‑functional teams—Customer Engagement, Integrated Marketing, Data Products, and Analytics—to ensure that the data we acquire, integrate, and analyze meets the highest standards of quality, security, and regulatory compliance. Your role will be pivotal in unlocking new data assets, integrating AI capabilities, and driving measurable business impact across the organization.

Key Responsibilities

• Strategic Partnership Leadership: Define and execute a forward‑looking data partnership strategy that aligns with brighthush’s commercial objectives and data‑governance framework.
• Partner Portfolio Management: Oversee the performance, health, and compliance of all external data partners—including third‑party platforms, vendors, and technology solutions—ensuring alignment with business needs and data standards.
• Data Quality & Governance: Establish and enforce Service Level Agreements (SLAs), data quality metrics, and governance policies that guarantee data integrity, security, and regulatory compliance.
• Cross‑Functional Collaboration: Partner with Customer Engagement, Integrated Marketing, Analytics, and IT to translate business requirements into actionable data acquisition plans and integration roadmaps.
• Innovation & AI Integration: Identify emerging data sources and AI‑enabled tools that can enhance customer insights, segmentation, and omnichannel activation. Champion responsible AI practices across partnership models.
• Risk Management: Proactively assess and mitigate privacy, security, and compliance risks associated with external data partnerships, ensuring adherence to industry standards and internal policies.
• Stakeholder Communication: Deliver clear, data‑driven insights and governance reports to senior leadership, and coordinate training and awareness initiatives to promote best practices across the organization.
• Continuous Improvement: Conduct regular reviews of partnership performance, technology solutions, and data integration pipelines to identify opportunities for optimization and value creation.

Essential Qualifications

• Education: Bachelor’s or Master’s degree in Information Management, Computer Science, Business Administration, or a related field.
• Experience: Minimum 8+ years in establishing, managing, and scaling data partnerships, with a strong focus on data governance, data management, and vendor relations.
• Strategic Insight: Proven ability to develop and execute data partnership strategies that drive commercial success and operational efficiency.
• Governance Expertise: Deep understanding of data partnership principles, frameworks, and best practices, including data quality, security, and regulatory compliance.
• Leadership & Influence: Exceptional leadership, communication, and stakeholder management skills, with a track record of influencing change in complex, matrixed environments.
• Analytical Rigor: Strong analytical and problem‑solving abilities, with experience assessing and managing risks associated with external data partnerships.

Preferred Qualifications

• Experience working for a data vendor or in a vendor‑centric role, translating business needs into data requirements and ensuring effective integration.
• Hands‑on experience with functional or therapeutic area data, and a history of collaborating with cross‑functional teams to operationalize data assets.
• Familiarity with regulatory requirements and industry standards related to data privacy, security, and compliance (e.g., GDPR, HIPAA, CCPA).
• Background in AI/ML model deployment, data science, or advanced analytics, with a focus on responsible AI integration.
• Experience managing budgets, monitoring spend, and delivering ROI on data partnership investments.

Skills & Competencies

• Strategic Thinking & Visionary Leadership
• Data Governance & Quality Management
• Vendor Management & Negotiation
• Risk Assessment & Mitigation
• Cross‑Functional Collaboration & Influence
• Project Management & Execution
• Analytical & Quantitative Problem Solving
• Communication & Presentation Skills
• Adaptability & Continuous Learning

Career Growth & Learning Opportunities

At brighthush, your career trajectory is supported by a robust learning ecosystem. You will have access to:

• Executive mentorship programs that pair you with senior leaders across the organization.
• Industry conferences, workshops, and certifications in data science, AI ethics, and data governance.
• Cross‑functional project rotations that broaden your exposure to commercial, scientific, and operational domains.
• Internal knowledge‑sharing platforms where you can contribute to best‑practice frameworks and thought leadership.

Work Environment & Culture

brighthush fosters an inclusive, collaborative, and high‑performance culture. We value:

• Open communication and transparency across all levels.
• Innovation that challenges the status quo and drives measurable impact.
• Work‑life balance, with flexible remote work options and generous time‑off policies.
• Commitment to diversity, equity, and inclusion, ensuring every voice is heard and valued.

Compensation & Benefits

While the base salary for this role ranges from $185,500 to $344,500 annually, the total compensation package includes:

• Performance‑based cash incentives tied to partnership ROI and data‑driven outcomes.
• Eligibility for annual equity awards, reflecting your contribution to brighthush’s growth.
• Comprehensive health, dental, vision, life, and disability coverage.
• 401(k) plan with company match and contribution.
• Generous paid time off, including vacation, personal days, holidays, and additional leave options.
• Professional development budget and tuition reimbursement for relevant courses.
• Wellness programs, mental health resources, and employee assistance programs.

How to Apply

Ready to lead the next wave of data partnership innovation at brighthush? Submit your application through our careers portal or click the link below. We look forward to exploring how your expertise can help us unlock new value for patients, partners, and stakeholders worldwide.

Apply to this job

Equal Opportunity Employer

brighthush Group of Companies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other protected status.

Accessibility & Reasonable Accommodations

brighthush Group of Companies is committed to providing reasonable accommodations to individuals with disabilities. If you require an accommodation during the application process or to perform essential job functions, please email [email protected] or call +1 (877) 395‑2339. Include the job requisition number in your communication.

Salary Range

$185,500.00 – $344,500.00

Skills Desired

• Brand Analysis
• Brand Awareness
• Commercial Excellence
• Cross‑Functional Collaboration
• Customer Engagement
• Customer Insights
• Digital Marketing
• Influencing Skills
• Inspirational Leadership
• Media Campaigns
• People Management
• Product Marketing
• Product Roadmap
• Return on Investment (ROI)
• Stakeholder Engagement
• Stakeholder Management
• Thought Leadership
• Trend Analysis

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