Director of Revenue Operations

Role Description The Director of Revenue Operations is a full-time, remote role responsible for aligning and optimizing the end-to-end revenue engine across sales, marketing, and customer success. This role oversees revenue processes, systems, and analytics to improve pipeline visibility, forecast accuracy, and overall efficiency. Day-to-day responsibilities include designing and managing workflows in CRM and related tools, defining and tracking key performance metrics, and partnering with leaders to refine territory planning, compensation structures, and lead management. The Director will lead a team focused on data integrity, reporting, and enablement, ensuring that teams have clear insights and scalable processes. This role also drives cross-functional projects to enhance conversion rates, reduce friction in the customer journey, and support strategic planning and annual budgeting cycles.

Qualifications

Demonstrated experience in revenue operations, sales operations, or go-to-market strategy, preferably in a B2B environment. Expertise with CRM and revenue tech stacks (e.g., Salesforce, HubSpot, marketing automation platforms, sales engagement tools) and the ability to design and optimize workflows. Strong analytical and reporting skills, including proficiency with spreadsheets, BI tools, and creating dashboards that drive decision-making. Proven ability to lead cross-functional initiatives and collaborate effectively with sales, marketing, customer success, and finance stakeholders. Experience managing and mentoring a high-performing operations team and building scalable processes. Solid understanding of pipeline management, forecasting methodologies, territory design, and compensation planning. Excellent written and verbal communication skills, with the ability to translate complex data and processes into clear, actionable recommendations. Comfort working in a remote environment, with strong organizational skills and a track record of delivering results in a distributed team. Bachelor’s degree in business, finance, analytics, or a related field; advanced degree or relevant certifications are a plus. Experience in high-growth or SaaS organizations is highly beneficial.