Document Management Specialist (ABBYY)
Company Description
Augment helps organizations rapidly transform through data, AI, and digital solutions designed for real-world impact. Headquartered in Madison, Wisconsin with distributed teams in Brazil, Ukraine, India, and Mexico, Augment delivers production-ready products and platforms in weeks instead of months. The company builds digital products, AI agents, and modern data platforms on leading cloud providers, with a focus on scalability and lean maintenance. Augment also offers staff augmentation and distributed teams, supporting clients across healthcare, media, manufacturing, financial services, insurance, logistics, and retail. With over 60 team members and more than 130 projects delivered, Augment emphasizes outcomes, quality delivery, and clear communication. Role Description The ABBYY Document Management Specialist will work in a remote, contract capacity to design, configure, and optimize document capture and processing workflows using ABBYY technologies. Day-to-day tasks include setting up document recognition templates, defining classification rules, and managing data extraction processes to support client projects. The specialist will collaborate with internal teams and client stakeholders to understand requirements, implement document management solutions, and resolve issues. Responsibilities also include maintaining documentation, ensuring compliance with data handling standards, and monitoring system performance for accuracy and efficiency. This role requires proactive communication, attention to detail, and the ability to work independently in a distributed environment.
Qualifications
Candidates should possess strong Document Management and Records Management skills, including experience with structured and unstructured content. Candidates should possess solid Documentation and Communication skills to clearly describe processes, configurations, and user guidance. Candidates should possess strong Analytical Skills to interpret data, optimize workflows, and troubleshoot ABBYY-related issues. Experience with ABBYY FlexiCapture, FineReader Server, or similar OCR and document processing platforms is highly beneficial. Familiarity with data privacy, compliance standards, and secure handling of sensitive information is preferred. Experience working in remote, distributed teams and managing multiple client projects or stakeholders is advantageous. Background in information management, IT, or related fields, or equivalent practical experience, is desirable.