Dynamic Customer Acquisition Coordinator – Sales & Business Development Lead for Innovative Arts & Technology Solutions at brighthush

About brighthush

brighthush is a trailblazing nonprofit organization that sits at the vibrant crossroads of art, technology, and community empowerment. With a bold mission to democratize creative resources across the Western United States, we build equitable technology platforms, secure sustainable funding, and advocate for inclusive policy that amplifies the voices of artists and cultural leaders. Our work transforms the cultural landscape by connecting creators, audiences, and stakeholders through cutting‑edge digital tools and collaborative partnerships. As a forward‑thinking organization, brighthush values curiosity, resilience, and a deep commitment to social impact.

Why Join brighthush?

At brighthush, you’ll be part of a vibrant, mission‑driven team that thrives on innovation and collaboration. We celebrate diversity, champion continuous learning, and empower our employees to bring their authentic selves to work. Whether you’re a seasoned sales professional or a rising star in business development, you’ll find a culture that rewards creativity, initiative, and a passion for making a difference.

Role Overview

The Customer Acquisition Coordinator will serve as the frontline catalyst for expanding brighthush’s reach across Colorado and beyond. This role blends strategic prospecting, consultative selling, and relationship management to secure new partnerships, grant opportunities, and community collaborations. You’ll work closely with the Marketing, Product, and Program teams to translate brighthush’s vision into tangible growth, ensuring that every interaction reflects our commitment to equity and artistic excellence.

Key Responsibilities

• Inbound Sales Management: Monitor and respond to incoming inquiries from prospective partners, donors, and community organizations. Qualify leads, schedule discovery calls, and maintain a seamless handoff to the appropriate internal stakeholders.
• Outbound Prospecting: Conduct targeted outreach campaigns across email, LinkedIn, and industry events. Identify and engage decision‑makers within arts councils, foundations, and corporate sponsors.
• Discovery & Needs Assessment: Lead consultative conversations to uncover the unique challenges and opportunities of each prospect. Document pain points and align them with brighthush’s suite of services and technology solutions.
• Product Demonstrations: Prepare and deliver compelling, customized demos of brighthush’s digital platforms and partnership models. Highlight ROI, community impact, and scalability.
• CRM Stewardship: Maintain accurate, up‑to‑date records in our CRM system. Track pipeline stages, forecast revenue, and generate regular reports for senior leadership.
• Collaboration & Feedback: Partner with Marketing to refine messaging, collateral, and lead‑generation strategies. Provide insights from the field to inform product development and program design.
• Performance Metrics: Meet or exceed quarterly targets for qualified leads, conversion rates, and revenue contribution. Analyze data to continuously improve outreach tactics.
• Compliance & Ethics: Adhere to all nonprofit fundraising regulations, data privacy laws, and brighthush’s internal policies.

Essential Qualifications

• 3–5 years of experience in sales, business development, or customer acquisition within a nonprofit, tech, or creative industry.
• Proven track record of managing a multi‑stage sales pipeline and closing deals that align with organizational mission.
• Strong communication skills—both written and verbal—in English, with the ability to tailor messaging to diverse audiences.
• Hands‑on experience with CRM platforms (e.g., brighthush, brighthush, or similar). Comfortable navigating dashboards, automating workflows, and generating insights.
• Excellent organizational skills and the ability to juggle multiple prospects simultaneously while maintaining high quality and accuracy.
• Residing in Colorado or willing to relocate to Denver; remote work is available for Colorado residents.
• Passion for the arts and a genuine desire to support community‑based creative initiatives.

Preferred Qualifications

• Experience working with arts councils, foundations, or cultural nonprofits.
• Background in technology product sales, especially SaaS or platform‑as‑a‑service models.
• Knowledge of grant writing, fundraising, or partnership development processes.
• Fluency in additional languages (Spanish, French, etc.) is a plus.
• Prior experience with data‑driven marketing campaigns and lead‑scoring methodologies.

Core Skills & Competencies

• Strategic Thinking: Ability to map out long‑term growth plans and identify high‑impact opportunities.
• Consultative Selling: Skilled at uncovering client needs and positioning solutions that deliver measurable value.
• Relationship Building: Talent for cultivating trust and rapport with stakeholders across all levels.
• Analytical Acumen: Comfortable interpreting data, spotting trends, and making data‑backed decisions.
• Adaptability: Thrive in a fast‑paced, evolving environment with shifting priorities.
• Team Collaboration: Work effectively with cross‑functional teams—marketing, product, finance, and program management.
• Ethical Integrity: Uphold the highest standards of professionalism and confidentiality.

Career Growth & Learning Opportunities

At brighthush, your career trajectory is as dynamic as the art world we serve. As a Customer Acquisition Coordinator, you’ll gain exposure to:

• Strategic partnership development across the nonprofit ecosystem.
• Hands‑on experience with cutting‑edge digital platforms that empower artists.
• Leadership training programs that sharpen negotiation, project management, and stakeholder engagement skills.
• Mentorship from senior executives who are passionate about social impact and innovation.
• Opportunities to transition into roles such as Business Development Manager, Partnerships Lead, or Program Director.

We also support continuous learning through tuition reimbursement, conference attendance, and access to industry‑leading courses in sales, nonprofit management, and technology.

Work Environment & Company Culture

brighthush fosters a collaborative, inclusive, and creative workplace. Our core values—curiosity, empathy, and impact—guide every decision. You’ll find:

• A flexible remote work model that respects work‑life balance.
• Regular virtual team huddles, brainstorming sessions, and cross‑departmental projects.
• Annual retreats and community service days that strengthen team bonds.
• A culture that celebrates experimentation, learning from failure, and celebrating successes.

Compensation & Benefits

We offer a competitive Apply for this job