Dynamic E‑Commerce & Publishing Virtual Assistant – Amazon KDP & Etsy Shop Specialist for Innovative Digital Marketplace

About brighthush and the Digital Publishing Revolution

At brighthush, we’re redefining the way creators connect with audiences worldwide. Our mission is to empower authors, designers, and entrepreneurs to bring their digital products to life through seamless e‑commerce and publishing solutions. Whether you’re a seasoned Amazon KDP publisher or a budding Etsy shop owner, brighthush provides the tools, support, and community you need to thrive in today’s fast‑moving digital marketplace.

We’re currently expanding our virtual support team and looking for a highly organized, detail‑oriented, and reliable E‑Commerce & Publishing Virtual Assistant to partner with our US‑based clients. This role is perfect for someone who loves juggling multiple projects, thrives on precision, and enjoys the creative side of digital product management.

Key Responsibilities

As a Virtual Assistant at brighthush, you’ll be the backbone of our clients’ e‑commerce and publishing operations. Your day‑to‑day tasks will include:

• Etsy Shop Management
  • Create, edit, and optimize digital product listings – titles, tags, descriptions, and images.
  • Upload digital files and maintain a clean, organized shop inventory.
  • Conduct keyword and competitor research, compiling findings into clear, actionable spreadsheets.
• Amazon KDP Publishing Support
  • Assist with manuscript formatting and set up book listings on Amazon KDP.
  • Upload interior and cover files, ensuring they meet KDP’s specifications.
  • Enter metadata (titles, subtitles, keywords, categories) and verify accuracy using the KDP Previewer.
• ARC Program Management
  • Post ARC recruitment calls in relevant reader groups and communities.
  • Track reader sign‑ups, book distribution, and review status in detailed spreadsheets.
  • Send review copies, schedule reminder emails, and follow up with ARC participants.
• Newsletter & Email List Management
  • Maintain reader‑club email lists linked to QR codes in published books.
  • Deliver free bonus materials to new subscribers and manage subscription workflows.
  • Prepare launch announcements, ARC invitations, and coordinate newsletter swaps with authors in similar niches.
  • Draft all emails for client approval before distribution.
• Research & Administrative Support
  • Conduct competitor, keyword, and product research across Amazon, Etsy, and niche forums.
  • Organize research findings in Google Sheets and Google Docs.
  • Maintain a tidy digital filing system and prepare concise weekly reports.

Essential Qualifications

• Proven experience managing Etsy shops or similar e‑commerce platforms.
• Hands‑on knowledge of Amazon KDP publishing workflows.
• Strong research and administrative skills, with a keen eye for detail.
• Excellent written and spoken English communication.
• Proficiency in Google Sheets and Google Docs.
• Ability to follow detailed SOPs and work independently.
• Strong organizational skills and the capacity to juggle multiple tasks and deadlines.

Preferred Qualifications & Tools

• Experience with Canva for creating high‑quality product images.
• Familiarity with BookBeam, BookSignal, and BookFunnel for ARC and distribution management.
• Knowledge of MailerLite for email list management and automation.
• Exposure to Amazon Ads for basic advertising support.
• Experience with HeyGen or similar AI‑video creation tools.
• Understanding of SEO best practices for Amazon and Etsy listings.

Skills & Competencies for Success

• Attention to Detail – Every listing, metadata entry, and email draft must be flawless.
• Time Management – Prioritize tasks, meet deadlines, and adapt to shifting priorities.
• Communication – Clear, concise, and professional communication with clients and internal teams.
• Technical Proficiency – Comfortable navigating multiple platforms and troubleshooting minor issues.
• Analytical Thinking – Interpret research data to inform listing optimization and marketing strategies.
• Self‑Motivation – Thrive in a remote, autonomous work environment while staying aligned with brighthush’s goals.

Career Growth & Learning Opportunities

At brighthush, we believe in continuous growth. As a Virtual Assistant, you’ll have the chance to:

• Expand your skill set across Amazon KDP, Etsy, and emerging e‑commerce platforms.
• Learn advanced SEO and keyword research techniques that drive sales.
• Gain exposure to digital marketing tools like Amazon Ads and MailerLite.
• Participate in internal workshops and webinars on publishing trends.
• Progress into senior support roles, project management, or even product development positions.

Work Environment & Culture at brighthush

We’re a fully remote, flexible team that values:

• Collaboration – Regular virtual stand‑ups, brainstorming sessions, and open communication channels.
• Innovation – Encouraging creative problem‑solving and experimentation with new tools.
• Work‑Life Balance – Night shift (US business hours) options for full‑time or part‑time roles, allowing you to design a schedule that fits your lifestyle.
• Recognition – Celebrating milestones, providing constructive feedback, and acknowledging outstanding contributions.

Compensation, Perks, and Benefits

While the base rate is $5 per hour, we offer a range of benefits that add real value to your professional and personal life:

• Competitive hourly wage with potential for overtime and performance bonuses.
• Flexible work hours with night shift options to accommodate global clients.
• Access to a curated library of digital marketing and publishing resources.
• Annual professional development stipend to support courses, certifications, or conferences.
• Health and wellness resources, including virtual fitness classes and mindfulness sessions.
• Inclusive, supportive culture that values diversity and encourages continuous learning.

Why Join brighthush?

When you become part of brighthush, you’re not just filling a role—you’re stepping into a community that values creativity, precision, and growth. You’ll work alongside passionate professionals who are reshaping the digital publishing landscape. Your contributions will directly impact authors, designers, and entrepreneurs, helping them reach new audiences and achieve their business goals.

Ready to bring your e‑commerce expertise and publishing passion to a forward‑thinking team? Apply today and help us empower creators worldwide.

How to Apply

Click the link below to submit your application. We look forward to discovering how your skills and enthusiasm can elevate brighthush’s mission.