Dynamic Multilingual Customer Service & Sales Specialist – Dual Role, Outbound Prospecting, Remote – Accelerate Growth & Deliver Exceptional Client Experiences at brighthush

About brighthush: A Movement, Not Just a Company

At brighthush, we’re redefining the way people connect with products and services. Our mission is simple yet powerful: create memorable experiences that turn first‑time buyers into lifelong advocates. We blend cutting‑edge technology, data‑driven insights, and a people‑first culture that empowers every team member to thrive. Whether you’re a seasoned sales professional or a customer service champion, you’ll find a place at brighthush where your voice matters, your growth is accelerated, and your impact is felt across the globe.

Why This Role Matters

We’re looking for a Dynamic Multilingual Customer Service & Sales Specialist who can seamlessly navigate between delivering world‑class support and driving revenue growth. If you’re passionate about helping people, thrive in fast‑paced environments, and love the challenge of turning conversations into conversions, we want you on our team.

Key Responsibilities

As a dual‑role specialist, you’ll wear two hats: the empathetic customer advocate and the proactive sales driver. Your day will be a blend of inbound support, outbound prospecting, and account management—all aimed at maximizing customer satisfaction and revenue.

• Deliver Outstanding Customer Service – Respond to inquiries via phone, email, or chat, resolve issues, and offer tailored solutions that exceed expectations.
• Guide Clients Through the Sales Funnel – Provide product information, explain service options, and help customers make informed purchasing decisions.
• Execute Outbound Calls – Reach out to prospects and existing customers to promote new products, upsell services, and nurture relationships.
• Maintain Accurate Records – Use our internal tools and the CRM to log interactions, update account details, and track follow‑ups.
• Handle Cash & Payment Transactions – Process payments accurately, maintain cash handling procedures, and reconcile daily totals.
• Collaborate with Cross‑Functional Teams – Work closely with marketing, product, and finance to align sales strategies and improve the overall customer journey.
• Uphold Professional Phone Etiquette – Demonstrate active listening, clear communication, and a courteous tone in every interaction.

Essential Qualifications

We’re looking for candidates who bring a blend of experience, skills, and personal attributes that align with our culture of excellence.

• Experience – Minimum 2 years in sales, customer support, or call center environments with proven outbound calling success.
• Multilingual Proficiency – Ability to converse fluently in at least two languages (English plus another) to serve a diverse customer base.
• Technical Aptitude – Comfortable with brighthush and quick to learn new software tools.
• Communication Skills – Exceptional written and verbal communication, with a knack for articulating complex information simply.
• Organizational Excellence – Strong attention to detail, adept at data entry, record keeping, and managing multiple tasks simultaneously.
• Problem‑Solving Mindset – Ability to diagnose issues rapidly and propose effective solutions that satisfy customers and meet sales goals.
• Phone Etiquette & Active Listening – Demonstrated professionalism on the phone, with a focus on building rapport and trust.

Preferred Qualifications

While not mandatory, these additional skills will set you apart and accelerate your success at brighthush.

• Experience with CRM platforms (e.g., brighthush).
• Background in e‑commerce or subscription‑based business models.
• Knowledge of data analytics tools (advanced brighthush functions).
• Prior experience in a remote or hybrid work environment.

Core Competencies for Success

Beyond the technical skills, we value the following competencies that help our team members excel.

• Customer‑Centric Mindset – Always prioritizing the customer’s needs and delight.
• Adaptability – Thriving in a fast‑changing environment and pivoting quickly when priorities shift.
• Team Player – Collaborating openly, sharing insights, and celebrating collective wins.
• Resilience – Maintaining composure under pressure and turning challenges into opportunities.
• Continuous Learning – Actively seeking feedback, pursuing training, and staying current with industry trends.

Career Growth & Learning Opportunities

At brighthush, your career trajectory is as dynamic as the role you’ll play. We invest heavily in professional development, offering:

• Structured onboarding with mentorship from senior team members.
• Regular training sessions on sales techniques, product knowledge, and customer engagement.
• Access to industry conferences, webinars, and certification programs.
• Clear promotion pathways from Specialist to Senior Specialist, Team Lead, and beyond.
• Cross‑departmental projects that broaden your skill set and expand your network.

Work Environment & Company Culture

Our culture is built on three pillars: Innovation, Inclusivity, and Excellence. Here’s what you can expect:

• Remote‑First Flexibility – Work from anywhere with a reliable internet connection.
• Weekly virtual team huddles to stay connected and share wins.
• Open communication channels – brighthush, brighthush, and monthly all‑hands meetings.
• Inclusive hiring practices – We encourage applicants from all backgrounds, including those with criminal records.
• Employee resource groups that celebrate diversity and foster belonging.
• Regular wellness initiatives – virtual yoga, mindfulness sessions, and health stipends.

Compensation & Benefits

We offer a competitive weekly pay range of $250.00 – $400.00, commensurate with experience and performance. In addition to base pay, you’ll enjoy:

• Flexible scheduling that accommodates your personal commitments.
• Fully remote work setup – we provide a stipend for home office equipment.
• Health, dental, and vision insurance options (for full‑time hires).
• Paid time off, including vacation, sick leave, and personal days.
• Employee referral bonuses and performance incentives.
• Professional development budget for courses, certifications, and conferences.

Why Join brighthush?

When you join brighthush, you’re not just taking a job—you’re stepping into a community that values your voice, supports your growth, and celebrates your successes. You’ll be part of a team that:

• Believes in continuous improvement and data‑driven decision making.
• Encourages experimentation and rewards innovative ideas.
• Values work‑life balance and respects personal boundaries.
• Supports career advancement through mentorship and clear pathways.
• Celebrates diversity and fosters an inclusive environment for all.

We’re excited to meet candidates who are eager to make a tangible impact, learn continuously, and grow alongside a forward‑thinking organization. If you’re ready to blend customer service excellence with sales acumen, we invite you to apply and become a vital part of brighthush’s success story.

How to Apply

Ready to take the next step? Click the link below to submit your application and join a team that’s redefining customer experience and sales excellence.

Apply to this job at brighthush