Dynamic Remote Customer Support Agent – Flexible Part‑Time Opportunity in Sports & Leisure Awards with Brighthush – Earn Uncapped Commission from Home

About Brighthush

Brighthush is a leading name in the sports, leisure, and lifestyle awards sector, boasting a legacy of over four decades delivering premium trophies, medals, and recognition products across the United Kingdom. With a catalog that spans more than 15,000 unique designs, we combine cutting‑edge e‑commerce technology with a deep‑rooted commitment to customer service. Our mission is simple: to provide every league, club, team, or corporate client with an unrivalled selection of awards, exceptional support, and unbeatable value.

What sets Brighthush apart is our “local shop” philosophy. While we operate from a national hub, we empower local Customer Champions in every region to ensure a personalised, face‑to‑face experience for our clients. This hybrid model has allowed us to grow sustainably while maintaining the warmth and authenticity that our customers love.

Why Brighthush is the Right Place for You

Whether you’re a seasoned sales professional, a customer‑service enthusiast, or someone looking to supplement their income from the comfort of home, Brighthush offers a flexible, rewarding, and growth‑oriented environment. Our remote, part‑time roles are designed to fit around your existing commitments, giving you the freedom to work when it suits you while earning uncapped commission on every sale you close.

Key Responsibilities

• Lead Generation & Prospecting: Identify and engage potential clients across the UK sports and leisure landscape using digital tools and outreach strategies.
• Territory Management: Own a defined geographic area, building relationships with clubs, schools, and corporate partners to drive repeat business.
• Customer Journey Support: Guide prospects from initial inquiry through to order placement, ensuring a seamless, personalised experience.
• Market Intelligence: Act as Brighthush’s eyes and ears on the ground, reporting trends, competitor activity, and customer feedback to inform strategy.
• Value‑Based Selling: Communicate the unique benefits of our award portfolio, emphasizing quality, speed of delivery, and customization options.
• Target Achievement: Meet or exceed monthly and quarterly sales targets, leveraging commission structures to maximise earnings.
• Collaboration: Work closely with the central marketing and logistics teams to ensure consistent brand messaging and on‑time fulfillment.

Essential Qualifications

• Strong, confident, and personable communication style.
• Proficiency with internet‑based tools, CRM systems, and data entry.
• Organised, disciplined, and self‑motivated with the ability to manage time effectively in a remote setting.
• Passion for sports, leisure, or community engagement – an understanding of the industry’s dynamics is a plus.
• Basic computer literacy: comfortable using email, spreadsheets, and video conferencing platforms.
• Reliable internet connection, a dedicated workspace, and a telephone or headset for client interactions.

Preferred Qualifications

• Previous experience in sales, customer support, or a related field.
• Knowledge of award manufacturing, engraving, or logistics processes.
• Experience with cloud‑based sales platforms or e‑commerce systems.
• Multilingual abilities, especially in languages commonly spoken in the UK sporting community.
• Familiarity with social media outreach and digital marketing tactics.

Skills & Competencies for Success

• Communication: Clear, concise, and persuasive verbal and written skills.
• Problem‑Solving: Ability to address client concerns swiftly and creatively.
• Adaptability: Comfortable navigating evolving product lines and market trends.
• Tech Savvy: Quick to learn new software and comfortable with remote collaboration tools.
• Team Player: While working independently, you’ll collaborate with cross‑functional teams to achieve shared goals.
• Customer‑Centric Mindset: Prioritise client satisfaction and long‑term relationships.

Career Growth & Learning Opportunities

At Brighthush, we believe in nurturing talent. As a Remote Customer Support Agent, you’ll gain exposure to:

• Advanced sales techniques and consultative selling frameworks.
• Product knowledge across a vast award portfolio.
• Data analytics and performance tracking using our proprietary CRM.
• Leadership and mentorship programs for high performers, opening pathways to regional management or national sales roles.
• Regular webinars, workshops, and industry conferences to keep you at the forefront of sports and leisure trends.

Work Environment & Culture at Brighthush

Brighthush thrives on a culture of inclusivity, innovation, and empowerment. Even though you’ll be working from home, you’ll feel part of a vibrant, collaborative team:

• Weekly virtual team huddles to share wins, challenges, and best practices.
• Open‑door communication with senior leaders via Slack, Teams, or Zoom.
• Recognition programs that celebrate top performers and milestone achievements.
• Flexible scheduling that respects your personal commitments.
• Access to a digital resource hub containing training videos, SOPs, and product guides.

Compensation, Perks & Benefits

Our compensation model is designed to reward performance and dedication:

• Uncapped Commission: Earn as much as you bring in – there’s no limit to your earnings.
• Commission paid on retained business, ensuring you benefit from repeat orders.
• Bonus schemes after six months of proven performance.
• Full training and ongoing support from our experienced team.
• Cloud‑based software that allows you to work from anywhere at any time.
• Access to a comprehensive benefits package, including health, dental, and vision coverage (details provided upon hire).
• Paid time off and flexible holiday scheduling.

How to Apply

Ready to join Brighthush and transform your spare time into a lucrative, flexible career? Click the button below to submit your application. We’re excited to learn how your skills and passion align with our mission.

Apply to Brighthush Today

Closing Statement

Brighthush is more than a company – it’s a community of passionate individuals dedicated to celebrating excellence in sports and leisure. If you’re eager to make a tangible impact, earn uncapped commission, and grow within a supportive, innovative environment, we want to hear from you. Join us, and let’s create moments of pride and achievement together.